Maintenance Support Manager - South
Maintenance Support Manager - South
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Job Description
Hours: 40 hours per week
Salary: car allowance
Location: Field-based with regular UK travel to our hotels across London South East South West South Wales & Midlands (travel may be required outside of divisions on occasions).
Atlas Hotels is hiring a Maintenance Support Manager!
At Atlas Hotels were not just running hotelswere redefining exceptional hospitality. As one of the UKs leading hotel groupsand proudly recognised as one of The Sunday Times Best Places to Workwere all about creating great guest experiences a fantastic place to work and strong returns for our investors.
Were on the lookout for a Maintenance Support Manager to join our Property team. If youre passionate about developing people improving maintenance delivery and keeping hotels safe compliant and guest-ready this could be your next big moveand wed love to hear from you!
In return youll enjoy fantastic benefits including:
- Hotel stays across our 59 hotels (Holiday Inn Express Hampton by Hilton and Holiday Inn) for just 25 per night plus 50% off food and drink
- Worldwide discounts at 6600 IHG Hotels globally
- Atlas Friends & Family Discount up to 45% off for your loved ones
- Monthly cash rewards through our recognition platform
- HSF Health Plan covering dental optical and health costs for you and your family
- Access to Perkbox exclusive deals and discounts from major brands
- Online GP access 24/7 counselling and wellness support
- Scottish Widows Pension 5% EE and 4% ER
- 250 employee referral bonus
- Quarterly and annual awards programmes
- Option to buy additional holiday days
What youll be doing:
- Leading the Way
Youll support and develop Maintenance Technicians across your divisions - delivering onboarding training and coaching that builds skill confidence and consistency. Youll lead technician engagement through regular touchpoints and help embed a culture of quality and pride in every hotel. When needed youll also provide hands on maintenance support and step in to cover Maintenance Technician absences and vacancies - ensuring hotels stay safe compliant and operational.
- Turning Strategy into Action
Youll implement best practice maintenance standards on the ground - embedding consistent processes and helping hotel teams translate guidance into effective day to day delivery. Youll also feedback insights to continuously improve tools procedures and training.
- Guest Obsessed
Youll help keep hotels safe operational and guest-ready tracking out of order rooms resolving issues quickly and supporting Maintenance Technicians to deliver maintenance that enhances the guest experience.
- Commercial Focus with Heart
Youll manage divisional stock efficiently and ensure tools and equipment are maintained to support safe and effective repairs. Youll also help Maintenance Technicians prioritise their workload to reduce waste minimise downtime and maintain standards under pressure.
- People First Always
Youll lead Maintenance Technician recruitment and onboarding in partnership with Hotel Managers. Youll deliver structured inductions hands-on training and ongoing development that empowers Maintenance Technicians to thrive and stay engaged.
- Driving Compliance & Standards
Youll oversee the consistent delivery of Planned Preventative Maintenance and ensure hotel maintenance meets compliance standards across fire life safety and mechanical systems. Youll support Maintenance Technicians to understand and meet their responsibilities helping reduce risk and maintain operational integrity.
We think youll thrive if you have:
- Hands-on maintenance or facilities experience in a multi-site environment (ideally hospitality)
- Experience mentoring or leading technicians or maintenance teams
- Strong technical skills and a proactive approach to troubleshooting
- A working knowledge of health & safety and property compliance
- Excellent communication and coaching skills
- A calm organised approach and the ability to prioritise under pressure
- Confidence working independently while building strong relationships with Maintenance Technicians and Hotel Managers
- A willingness to travel extensively across your regions
- Eligibility to work in the UK
At Atlas our values Be Guest Focused Work Together Show Commitment and Strive for Quality shape how we work every day. If these resonate with you wed love to hear from you.
Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business representing the needs of our guests and contributing to employment equality.
We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition please contact HR atto discuss any access or information requirements or workplace adjustments that may support you.
If you would like to offer feedback on the application process please use the above email.
#IND123
Required Experience:
Senior IC
Employment Type
Full-Time
