Communication Center Dispatcher â Colorado Springs Airport
Communication Center Dispatcher â Colorado Springs Airport
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$ 19 - 23
1 Vacancy
Job Description
Description / Position Overview
- Communications Center Dispatcher - Colorado Springs AirportThe City of Colorado Springs is ready to welcome a Communication Center Dispatcher to the Colorado Springs Airport Operations team! As a Communication Center Dispatcher you will communicate and work with all departments of Aviation divisions tenants stakeholders as well as Colorado Springs Police Department (CSPD) and Transportation Security Administration (TSA). You will perform communication customer service and other operational and emergency response coordination.*We will be filling multiple positions with this job announcement*Benefits Offered:
- Medical Dental and Vision Insurance
- PERA Retirement
- Paid Time Off: Vacation Sick and Holidays
- Employee Medical Clinic and Pharmacy
- Wellness Programs Fitness Classes and Gym Discounts
- Medical Management Programs
- Basic & Voluntary Life Insurance
- Short & Long Term Disability
- Long Term Care
- HRA and Flexible Spending Accounts for Health and Dependent Care
- Read more about our many benefits at this link:
Requirements: The selected candidate must pass (or have already passed) a fingerprint-based criminal history records check as required by the Transportation Security Administration.
Work Location:Colorado Springs Airport - 7770 Milton E Proby Pkwy Colorado Springs CO 80916
Job Type:Full-Time; Non-Exempt
Work Schedule:Rotating 812-hour shifts to include mornings afternoon evening weekends and holidays to ensure 24/7 operational coverage. Availability for emergency callouts is required.
Hourly Salary:$19.98 - $23.99Were an accredited pay equity employer!
Your starting pay will be within the posted hiring range based on your years of experience and education. As an employee with the City of Colorado Springs there is room to grow! Click this link to view the salary range for this position: 2025 Salary Schedule
As a Communication Center Dispatcher for the Colorado Springs Airport you will:- Respond effectively to alerts and emergency situations
- Utilize communications software to ensure all necessary parties and agencies are notified
- Effectively coordinate communications and information sharing to mitigate the effect of a situation on airport operations
- Monitor multi-ban radio consoles CCTVs security alarms emergency phones building automation systems weather warning equipment and flight tracking devices
- Assist with public and tenants concerns and complaints
- Work in a twenty-four (24/7) operation environment with extensive reporting and dispatching responsibilities
- Operate a centralized telephone paging intercom and two-way radio communications console
- Answer and properly route incoming calls
- Respond to inquiries from airport tenants and the public regarding services capabilities responsibilities and general information
- Determine the proper routing of emergency and non-emergency notifications
- Develop and maintain communication logs and reports which include information from callers dispatch records status of field units and radio communications
- Operate computer terminals and perform data entry
- Retrieve information from computerized databases
- Develop and maintain information references maps directories reports manual and computerized form to include spreadsheets and databases
- Perform various inspections throughout the facility to ensure compliance with federal state and Airport rules and regulations
- Learn more about this job by reviewing the class specification on theCity of Colorado Springs Class Specifications page
We are looking for candidates who demonstrate:Knowledge of:
- Aviation and security software programs
Ability to:
- Experience juggling diverse responsibilities in a fast-paced environment
- Work independently with minimal supervision
- Communicate clearly and concisely verbally and in writing
- Demonstrate the ability to remain calm and collected in high-pressure situations
Minimum Qualifications
- Equivalent to completion of the twelfth grade (high school diploma or GED)
- One year of full-time radio operations or related experience plus customer service experience
Substitutions:We value a diverse range of qualifications and experiences.Our organization views each year of further education as equivalent to each year of relevant work experience and each year of additional relevant work experience as equivalent to each year of required education.
We encourage all to apply!
Preferred Qualifications
- Aviation environment operations center experience
- Knowledge of or willingness to learn the aviation phonetic alphabet
The following qualifications are not required but they are considered desirable. If you possess any of the preferred qualifications please include specific details in your application. This information may be used to identify a top group of applicants.Additional Information
Please contact Jeffrey Plunkett at for any questions about this position.
Physical Demands:Exerting up to 20 lbs. occasionally 10 lbs. frequently or negligible amounts constantly OR requires walking or standing to a significant degree.Environmental Conditions/ Frequency:
Primary Work Environment - Office Environment
Extreme Temperature - Occasionally
Wetness and Humidity- Occasionally
Respiratory Hazards - Never
Noise and Vibration - Occasionally
Physical Hazards - Never
Mechanical and/or Electrical Hazards - Never
Exposure to Communicable Diseases - Never
The description above is intended to represent only the key areas of responsibilities; specific job assignments duties and environmental conditions will vary depending on the business need of the department and the particular assignment.Equal Opportunity Employer
The City of Colorado Springs is committed to a culture that values our employees unique individual qualities and fosters an inclusive environment where people want to be.
The City of Colorado Springs offers additional compensation depending on the position area of assignment and specific job assignments including shift differential pay differential acting or lead special assignment hazard pay longevity cell phone allowance uniform allowance relocation awards standby call out compensatory time off tuition overtime extra duty incentive holiday premium proficiency and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities knowledge skills and abilities associated with the position.
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1 H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.
Apply to Join Our TeamCompleting your application in full including the entire work experience section will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
Applicants may redact information from their resumes certifications transcripts or any other additional application materials that identify the applicants age date of birth or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes you may submit another application prior to the positions closing date and time listed in the job posting. HR will review the last application you submit for a position.
The Citys job classifications including physical demands and descriptions can be found on theColorado Springs Class Specifications page
You can view the status of your application on the City of Colorado Springs Careers page.To be notified of future career opportunities sign up for job alerts on the Job Alerts page.
Employment Type
Full-Time
Key Skills
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