Tier III Network Engineer
Tier III Network Engineer
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Job Description
Tier 3 Network Engineer
SSE is a leading technology company serving St. Louis MO for over 30 years. We are seeking talented Tier 3 Network Engineer to join our Network Technologies team. The primary responsibility is to provide support of management of all SSEs toolsets within our Tech Stack. The right candidate will show a focus on customer service and customer care and grow technically within a company that places technical service customer-first interaction and delivery as its most critical success measure.
This is a onsite position located in St. Louis Missouri.
Essential Job Functions/Skills:
- Project management and project implementation experience
- Excellent organizational skills and attention to details
- Deliver solutions based on established practices and procedures
- Able to work when required with minimal supervision but willing to additionally work in and contribute to a collaborative team environment
- Strong consulting skills and ability to develop and clearly present solutions
- Triage review and troubleshoot issues with various IT tools RMM
- Demonstrated practical knowledge and experience with Microsoft Servers & Desktops
- Demonstrated practical knowledge in LAN/WAN technologies
- Extensive experience with creating IT documentation
Technical Skills:
Note: Please review qualifications below while we seek these skills across the team we seek individuals with most of the skills not necessarily all of them.
- Remote Management Tool: Kaseya or similar
- Scripting & Automation: Powershell batch scripting or similar
- Corporate Anti-Virus Software Management: Crowdstrike SentinelOne or similar
- Corporate Backup Management: Unitrends Datto Backupify/Datto SaaS Protection
- Corporate Spyware Software Management: Malwarebytes or similar
- Reporting: Brightgauge Liongard Backup Radar Kaseya
- Windows Patch Management: Automox or similar
- Spam Filtering: Barracuda AppRiver or similar
- Server Operating Systems: Windows Server 2012-2025
- Directory Services: Active Directory Group Policy Management
- Core Network Services: DNS DHCP Remote Desktop Services
- Networking Technologies: Cisco Meraki devices (firewall switching WAPs etc.) or similar
- Ticketing Workflow Administration: AutoTask or similar
- Documentation: ITGlue
- Vulnerability Management: ConnectSecure/CyberCNS
- Hypervisors: Hyper-V VMWare
Education & Experience:
- Bachelor or Associates degree in related field preferred
- 5 years network or systems administration experience
- Previous work experience with a Managed Service Provider is a plus
This position must meet Export Control compliance requirements. therefore a US Person as defined by 22 C.F.R. $ 120.15 is required. US Citizen or Lawful Permanent Resident (Green Card).
Benefits:
- Insurance: Health vision dental; PTO; 401k; paid holidays weekly pay
Continuing Education: SSE encourages team members to participate in Microsoft and other skill development programs on an on-going basis
Employment Type
Full-Time
