*PSR - Patient Services Representative (Bilingual)- TULSA
*PSR - Patient Services Representative (Bilingual)- TULSA
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Job Description
Patient Services Representative (PSR)- Tulsa
At OU Health Physicians Tulsa patients receive the latest medical advancements expected of a leading university clinic. The services and their experience are delivered by a dedicated team with diverse experience. As a Patient Services Representative you will act as a customer service agent ensuring that our customers receive the best experience that can be provided. These individuals are also responsible for providing clerical assistance toward the smooth operation of an outpatient facility. Please see below for an overview of expectations.
*** This is an entry level position with multiple positions and locations available ***
Responsibilities:
Scheduling / Check patient appointments either by telephone or in contact for patients entering or exiting forms for completeness and payments; writes receipts; and balances cash box on a daily basis.
Filing and pull patient charts for appointments lab x-ray or for hospital copies of medical charts and re-file charts in a timely secure manner.
Referrals and speak with patients regarding their financial insurance eligibility and primary care physicians for patients.
All Other highest standard on patient will individuals (patients co-workers and other employees) in a professional related work as required/necessary.
Qualifications:
Required Education: High school diploma or GED required AND:
12 months of experience in a customer service role
(Will accept a combination of experience and training in a customer service role)
Physical Requirements:
Standard medical front office environment and exposure including keyboarding and answering. Up to 20% of this position will require mobility (moving from one room or building to another; etc.)
Should you be selected for this position you may be asked to provide verification of the following as it applies to the position: academic experience or degree(s); and licensure or certification.
Why You Belong at the University of Oklahoma:The University of Oklahoma values our communitys unique talents perspectives and experiences. At OU we aspire to harness our innovation creativity and collaboration for the advancement of people everywhere. You Belong Here!
Equal Employment Opportunity Statement:The University in compliance with all applicable federal and state laws and regulations does not discriminate on the basis of race color national origin sex sexual orientation marital status genetic information gender identity/expression (consistent with applicable law) age (40 or older) religion disability political beliefs or status as a veteran in any of its policies practice.
Required Attachments
Documents required for this position are listed under the Required Attachments section of this job listing. You will be required to upload and attach these documents in the application process.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
