Youth Outreach Worker I/II (Youth Intervention Services)- Parks, Recreation & Neighborhood Services
Youth Outreach Worker I/II (Youth Intervention Services)- Parks, Recreation & Neighborhood Services
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$ 52175 - 63510
1 Vacancy
Job Description
Our diverse and inclusive workforce of more than 7000 employees play a key role in the success of San Jos the heart of the Silicon Valley. All City of San Jos employees work together as one team to make San Jos a vibrant innovative and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations including quality and excellent customer service and hereto learn more about San Jos.
The City of San Jos is an equal opportunity employer. Applicants for all job openings will be considered without regard to age race color religion sex national origin sexual orientation disability veteran statusor any other consideration made unlawful under any federal state or local laws. The City of San Jos is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at 711 (TTY) or via email at .
About the Department
Are you ready to join a team that is Building Community Through Fun Are you ready to make a difference
The City of San Joss Department of Parks Recreation and Neighborhood Services (PRNS) is looking for people who want to make San Jos a better place to live and work. Our mission is to connect people through parks recreation and neighborhood services for an active San Jos. ActivateSJ PRNSs 20-year strategic plan identifies the approach and projects to support healthy communities that inspire belonging by following the guiding principles of Stewardship Nature Equity & Access Identity and Public Life.
The Department creates and activates thriving places near where people live and work. These places are destinations for play and learning with 48 community centers 10 regional parks 209 neighborhood parksHappy Hollow Park & Zoo and over 60 miles of trails. Our programs and services touch the lives of individuals and families in our community. We take public service seriously by working hard to earn the publics trust by delivering fun and high-value spaces and programs. Our team is collaborative supportive and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.
For more information please visit.Youth Intervention Services
Youth Intervention Services is the Citys internal team that delivers services to youth in the spectrum of risk which may include such behaviors as school truancy school expulsion fighting and recreational drug or alcohol use. Youth Intervention Services provides various programs toassistyouth in shifting from these behaviors to a more positive life path. These programs support youth in a variety of ways and several havea strong casemanagementcomponentthat allows staff to develop individual service plans and strategies specific to their youths needs.
The Parks Recreation and Neighborhood Services Department is currently seeking to fill multiple full-timeYouth OutreachWorkervacanciesin the Community Services Division.
Join us in creating safer school environments and providing essential support to empower our youth.We seek a dedicated individual to join our Safe School Campus Initiative and Female Intervention Team programswith experience andspecializing inengagingwith gang-impacted and gang-intentional youth.As a Youth Outreach Worker you will be at the forefront of helping at-risk youth in underserved communitieswhileplayinga key role in preventing and de-escalating acts of violence on and off school campuses.
Your role will involve building trust offering support and guiding these youth towards a brighter future through mentorship intervention community engagementand case management services.
Position Duties
Under direct supervision (Youth Outreach Worker I) or general supervision (Youth Outreach Worker II) the Youth Outreach Worker provides specialized services to youthdemonstratinghigh riskfactors living in disadvantaged and historically underserved communities and/or attending schools with higher levels of violence and trauma. The role focuses on preventing youth delinquency through outreach intervention mentorship and case management.
Essential Duties and Responsibilities:
Recruitment and Engagement:
Recruit potential youth participants from disadvantaged gang-prone or gang-impacted communities and schools.
Assistin preventing youth delinquency by providing intervention mentorship and case management services.
Assessment and Referral:
Assess youth participants todetermineindividual and/or family needs for referral services.
Provide information on referral services and enroll participants in outreach programs or services.
Intervention and Diversion Services:
Provide intervention and diversion services including career and education development mentorship training and referral gang intervention and mediation services gang diversion family support services tattoo removal and street outreach.
Case Management/Transformative Mentoring:
Use a case management approach to mentor youth participantsdeterminereadiness for programs conduct weekly check-ins develop action plans set goals and plan pro-social activities.
Maintain case records and notes and review cases with the supervisor.
Individual Service Plans (ISPs):
Create and implement Individual Service Plans for youth participants.
Administrative Duties:
Operate andutilizevarious standard office equipment (computers printers scanners phones calculators fax machines).
Perform clerical tasks such as data entry and P-Card reimbursements.
Collaboration and Networking:
Develop working relationships with public and private agencies private businesses community-based organizations non-profit organizations and City County and State departments and agencies including law enforcement.
Perform community outreach activities including canvassing neighborhoods and attending community outreach events and meetings.
Presentations and Public Speaking:
Give presentations at schools and community meetings to staff youth and parents.
Special Programs:
Work on special programs or other outreach programs as assigned.
Bilingual Translation (if applicable):
Provide bilingual translation as needed.
Shift Work:
Perform shift work as.
Working Conditions
Staff hired for these positions may be assigned to any of the following programs:
Clean Slate Tattoo Removal Program
Female Intervention Team (FIT)
Late Night Gym Program
Safe Schools Campus Initiative (SSCI)
San Jose Works Youth Jobs Initiative
Trauma to Triumph
To learn more about our Youth Intervention programsclick here.
Work in an outdoor environment with unpredictable working conditions including but not limited to exposure to loud noise levels cold and hot temperatures inclement weather conditions and odors.Lift carry push and pull tools equipment and supplies weighing on average 25 pounds or heavier weights in all cases with the use of proper equipment.
Move between/within work areas including but not limited to sitting walking and standing on various surfaces turning bending grasping and making repetitive hand movements.
Minimum Qualifications
Youth Outreach Worker I:
Completion of high school or equivalent (General Education Development GED Test or California Proficiency Certificate) AND one (1) year of full-time equivalent experience working with children and/or youth.
Acceptable Substitution:
None.
Youth Outreach Worker II:
Completion of high school or equivalent (General Education Development GED Test or California Proficiency Certificate) AND three (3) years of full-time equivalent experience in working with children and/or youth.
Acceptable Substitution:
College coursework can be substituted for up to a maximum of one (1) year of the required experience on a year-for-year basis.
Certifications:
Possession of a valid State of California drivers license.Other Qualifications
The ideal candidate willpossessthe following competencies asdemonstratedin past and current employmenthistory.
Job Expertise Demonstrates knowledge of and experience with applicable professional/technical principles and practices Citywide and departmental procedures/policies and federal and state rules and regulations.
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly orally and in writing;demonstrateseffective use of listening skills and displays openness to other peoples ideas and thoughts.
Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook MS Word MS PowerPoint MS Access and MS Excel.
Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping othersaccomplishtasks and using collaboration and conflict resolution skills.
Conflict Management - Usesappropriate interpersonalstyles and methods to reduce tension or conflict between two or more people by presenting the facts analysis and conclusions or solutions that show command of content and perspectives and interests of the audience.
Customer Service -Demonstratesthe ability toanticipatecustomers needs and deliver services effectively and efficiently using professional demeanor.
Decision Making -Identifiesand understands issues problems and opportunities; uses effective approaches for choosing a course of action or developingappropriate solutions.
Initiative -Exhibitsresourceful behaviors toward meeting jobobjectives;anticipatesproblems is proactive and avoids difficulties by planning; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
Flexibility - Makes effective decisions and achieves desired resultsin the midst ofmajor changes in responsibilities work processestimeframes performance expectations organizational culture or work environment.
Selection Process:
The selection process will consist of an evaluation of the applicants training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may bedeemedincomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited toproceedin the selection process.Additionalphases of the selection process will consist of one or more interviews.
If you have questions about theselectionor hiring processes please contact Taylor Pawlik at
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.
Employment Type
Full-Time
