Business Service Representative

Salary: $48000/year

Do you have a passion for making a difference in someones life Are you looking for an opportunity to use your skills experience and empathetic nature to work for a progressive forward-thinking and family-owned company where creativity is encouraged Are you goal driven Then the Business Services Representative position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

Overall responsibility for building business relationships with current former and new clients.

Establish working relationships with local employers; interact with personnel and/or manager responsible for the hiring of new employees

Conduct outreach calls to area employers send emails and complete blitz logs with the intent of setting up informative meetings that will educate businesses on all PA CareerLink services

Review participant employment skills and match with active job postings work experience opportunities and training opportunities

Coordinate and host job fairs and hiring events

Utilize CWDS Job Matching tool to support employers in finding qualified candidates for open and approved job postings.

Collect information from employers to review the work experience and the satisfaction of the employer experience

Develop work-based training opportunities with local businesses including incumbent worker training OJTs apprenticeships and youth work experience.

Build strong relationships with the employer community in Chester County

Work in partnership with all PA CareerLink Chester County staff including local providers to help fill job leads.

Partner with the CCWDB to establish a cadence of communication including regular meetings and submission of performance reports

Promote all facets of business services including work-based learning opportunities recruitment events and information on tax credits and training funds to raise awareness and increase utilization of PA CareerLink Delaware County by employers.

Share employer success stories through videos and testimonials that highlight the benefits of utilizing services.

Attend all key events join relevant associations and host networking events at local employers union facilities and at the PA CareerLink Chester County.

Ensure job seekers are appropriately prepared to engage with employers by providing resources referrals and documentation of services.

Promote employer partner opportunities and prescreen coach and refer job seekers to employers through virtual or in-person Interview Prescreen Days.

Host application sessions where staff will assist jobseekers on the completion of online applications.

Review Job Seekers resumes and provide feedback on improvements specific to industry information

Offer monthly educational webinars for employers on a variety of business related topics

Meet performance criteria on a weekly monthly and annual basis.

Conduct Job Task Analysis as requested.

Enter employer information into all appropriate databases and monitor employer activities

Work both traditional and non-traditional hours such as nights and weekends based on the request to attend employer events in the community

Understand and promote all facets of Business Services as it relates to PA CareerLink Chester County.

Collaborate with Hire One

Other opportunities as available

Marketing and sales experience preferred.

Customer service experience required.

Must be comfortable making presentations to large groups of people.

Must be able to work independently with little or no supervision.

Good interpersonal skills.

Must be computer literate.

Valid Drivers License and an automobile are required.

Bring your expertise to EDSI and live our values every day: Show Up Smile and Support!

EDSI is a progressive forward-thinking family-owned company that is B Corp Certified.