Business Operations Specialist

About Role:

Were looking for a highly motivated individual who will be responsible for the setup configuration and maintenance of the critical technologies necessary to deliver best-in-class conference experiences. The Business Operations Specialist will be responsible for performing setup and configuration tasks; ensuring the quality of the experiences and configuration; performing data quality audits investigations and remediation; and collaborating with cross-functional teams to identify opportunities and solutions that scale and improve the conference experience.

What you will do:

• Setup and configure critical conference technologies delivering evergreen availability and best-in-class experiences.

• Support strategic initiatives with complex configuration support.

• Perform quality assurance testing generate process documentation and training guides and support ad-hoc project requests and assignments.

• Provide detailed timelines tracking and communications that ensure complete visibility into technology status by conference.

• Perform data quality audits investigations and remediations to deliver seamless experiences and support accurate conference analytics.

• Interact with attendees and Gartner associates to troubleshoot challenges remotely and onsite at global conferences.

What you will need:

• Minimum 2 years of experience with Bachelors Degree or Equivalent.

• Excellent verbal and written communicator with strong customer service skills and attention to detail.

• Ability to solve complex problems thinking creatively and using data to tell a story.

• Strong time management and organization skills. Able to manage multiple tasks and meet tight deadlines.

• Passion about the experience and delivering uncompromising quality. Self-motivated & accountable with a high level of commitment to responsibility.

• Ability to work in a team with local and remote members as well as independently to produce high quality work within given timeframes.

• Ability to solve complex problems and thinking creatively.

• Strong English verbal and written communication skills.

• Willing to travel 5% of the year providing critical support at our most important global conferences.

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Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to more than 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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