Store Manager, Wilmette

Hill House is seeking a pro-active Store Manager to lead the retail team at our upcoming Wilmette store and become a pivotal part of our Hill House this role youll serve not only as a brand ambassador but also as a key player in building relationships both internally and externally to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates. We are looking for a warm professional and dynamic leader to drive our stores sales performance and ensure operational excellence leading the stores daily operations including inventory management and reporting. This is a full-time position with a retail schedule including weekends.

What Youll Do:

• Drive Excellence in Sales & Service:
• Lead by example on the sales floor playing an active role in engaging with clients ensuring the highest level of service is provided and client experience goals are met.
• Monitor daily weekly and monthly sales performance to identify trends set action plans and communicate strategies that align with sales and profitability goals.
• Work cross-functionally with marketing eCommerce creative and operations partners to address business goals and needs.

• Client Development
• Foster an environment where client satisfaction is the top priority implementing CRM initiatives to retain and develop high-potential clients.
• Lead and collaborate with the team on the development of strategic client retention and acquisition goals; ensure associates deliver goals for client capture/clientele rapport building.
• Capture meaningful client data for the purpose of building relationships to personalize future client development opportunities.
• Operational Leadership:
• Ensure the smooth running of store operations adhering to policies and procedures and maintaining operational and visual merchandising standards to meet brand expectations continually.
• Manage inventory effectively ensuring stock levels are aligned with sales goals and new product launches.
• Oversee financial aspects including budgeting expense control reporting scheduling and payroll aiming to maximize profitability.
• Ensure compliance with all company policies including cash handling register procedures brand styling & language
• Talent Management & Development:
• Attract and retain a high-performing team building a talent pipeline through effective coaching and development plans.
• Conduct regular performance reviews set clear goals for your team and foster a culture of continuous learning and improvement.
• Handle all employee relations issues in partnership with HQ ensuring a harmonious and productive work environment.

Who you are:

• A minimum of 7 years of sales management experience in the retail industry with a bachelors degree preferred.
• Experience performing in a fast-paced environment with fastidious attention to detail.
• A leader with a proven ability to drive sales deliver exceptional client experiences as well as build lead and motivate high performing teams
• Strong business acumen with the ability to analyze data and trends to make informed decisions.
• Self-motivated with exceptional communication and a motivational attitude; passionate for people development and growth
• Excellent collaboration and delegation skills as well as good decision-making abilities in high pressure situations
• High degree of flexibility and initiative: exhibit strong organization to effectively plan and execute short- and long-term projects aligned with the global strategy
• Embraces a culture of learning and advocacy
• Maintains a positive attitude and is representative of the Hill House Home brand
• Has lived experiences with people from different backgrounds and diverse teams
• Flexibility to work retail hours including evenings weekends and holidays.

Why Work With Us: As a Store Manager on our team youll have the opportunity to work in a vibrant and fast-paced environment representing a prestigious brand. We offer a competitive salary comprehensive benefits and a chance to grow your career in retail management. If youre passionate about Hill House driven to achieve and ready to lead a team to success wed love to hear from you.

Compensation Range: $80000 Annuallybased candidates qualifications skills and experience.