ITSM Integrations & Automation Specialist
ITSM Integrations & Automation Specialist
Posted on :
30-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Mandatory Skills :ITSM BMC Helix Rest API Integartion
Skill to Evaluate :PythonITSMBMC-Helixrest-API
Experience :8 to 12 Years
Location :Bengaluru
Job Description :
Highly skilled and proactive BMC Helix ITSM Developer with deep expertise in integration and automation.
Education Qualificaiton :
BE/Btech
Job Title :
ITSM Integrations & Automation Specialist ( Focusing BMC Helix)
Roles & Responsibilities :
- Design develop and customize solutions within the BMC Helix ITSM suite (including Smart IT Digital Workplace and CMDB).
- Build and maintain REST API and web service integrations between Helix and third-party platforms.
- Implement automation workflows using BMC Innovation Suite Business Workflow or custom scripts.
- Create and manage data transformation logic integrations using Pentaho Integration Service or native BMC connectors.
- Optimize incident change problem knowledge and service request management processes.
- Perform unit testing documentation and deployment of developed functionalities.
- Troubleshoot system issues and provide technical support for Helix ITSM-related incidents and requests.
- Collaborate with ITSM Process Owners Project Managers and stakeholders to gather requirements and provide solutions.
- Ensure compliance with ITIL best practices and organizational security and governance standards.
- 8 years of experience in BMC Remedy / Helix ITSM development and configuration.
- Strong experience with BMC Helix Innovation Studio Digital Workplace and Smart IT.
- Hands-on knowledge of BMC CMDB and Reconciliation Rules.
- Proficiency in REST/SOAP APIs JSON/XML JavaScript and shell scripting.
- Experience with integration tools such as Python Jitterbit Business Workflow Innovation Studio or BMC Integration Services.
- Strong understanding of ITIL frameworks.
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
