SFDC Developer - Service Cloud
SFDC Developer - Service Cloud
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1 Vacancy
Job Description
Role: SFDC Developer - Service Cloud
Location: Atlanta GA (Hybrid)
Type: Contarct
Primary Skill Set:
- Experience in Service Cloud APEX Coding in SQL
- Strong knowledge and experience with Salesforce Service Cloud CRM Analytics & Service Business Processes (Email to Case Web to Case Digital Engagement (Chat Messaging) Phone to Case CTI Vendors Omnichannel Knowledge Case Routing Queues Public Groups and User Group Assignments)
- Strong Experience with building the integrations between Salesforce and Cloud/On-Prem external applications using REST SOAP APIs Oath and Single Sign-On
- Analytical skills and strong experience debuging and resolve issues/defects
- Experience with Salesforce Governor limits
- Knowledge of the Best Practices used for development and implementation of the Salesforce applications ability to lead the development of the end-to-end Salesforce solutions using OOB Configuration and Customization - Lightning components APEX Class Triggers Visualforce pages Formulas
- Working experience with automation of the business processes using Salesforce automation tools: Lightning flows Workflows Assignment Rules and Alerts
- Experience with data updates / data migration using Data Loader and other Salesforce tools
- Participate in discussions and negotiations with business representatives about requested functionality
- Participate in the code reviews and ensure the code achieves appropriate test coverage
- Ability to author technical solution approach and design documentation
- Working experience of the DevOps processes: migrate changes from development to QA to production environment using Flosum
- Salesforce Certification: Admin Platform Developer 1
- Knowledge of the Scaled Agile Methodology including program increments PI Planning Scrum of Scrums and other Scaled Agile ceremonies. Participate in daily scrum meetings analyze and assign user stories to agile development team
- Some Project Management Skills
- Strong understanding of the Microsoft productivity suite (Excel Word Power Point)
- English written and verbal communication skills
- Self-Motivated learner
Employment Type
Full-time
