Telecommunicator Specialist
Telecommunicator Specialist
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Job Description
Job Requisition ID:47325
Position Title:Telecommunicator Specialist Telecommunication Services Bureau-DuQuoin Division of Statewide 9-1-1.
Closing Date: 08/05/2025
Agency:Illinois State Police
Class Title:TELECOMMUNICATOR SPECIALIST - 45326
Skill Option:None
Bilingual Option:None
Salary: Anticipated starting salary (Effective July 1 2025 $5148 monthly; Full Range $5148 - $7227 monthly
Job Type: Salaried
Category:Full Time
County: Perry
Number of Vacancies: 1
Bargaining Unit Code:RC014 Clerical Employees AFSCME
Merit Comp Code:
- Please upload a copy of your official/unoffical transcripts for all degrees earned and a copy of any applicable professional licenses you possess to the MY DOCUMENTS section of your application
- Note: The Illinois State Policemust verify and have proof of higher education and coursework (if applicable) for any degree earned before any offer can be extended.
- Answer all questions thoroughly- DO NOT STATE SEE RESUME
- This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
- All applicants who want to be considered for this positionMUSTapply electronically through thewebsite. State of Illinois employees should click the link near the top left to apply through theSuccessFactorsemployee career portal.
- Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Posting Identification Number47325
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something bigger something that touches the lives of every person who calls Illinois home. No matter what state career youre looking for we offer jobs that fit your life and your schedule flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Telecommunicator Specialist for the Division of 911 on an indeterminate shift coordinates communications within and amongst talk groups comprised of both inter- and intra-agency radio users of the trunked radio system. Simultaneously replies to visual and aural multiple radio talk groups to perform radio and communications control this system to enter information i.e. codes documents statistics data radio logs etc. into various computer formats utilizing operational and reference manuals. Inquiry formats include Computer Aided Dispatch (CAD) Traffic Information Planning Systems (TIPS) National Law Enforcement Telecommunications System (NLETS) National Crime Information Center (NCIC) Computerized Hot Files (CHF) Computerized Criminal History (CCH) Firearm Owners Identification (FOID) and general guidelines assigns ISP officers to respond to calls for weekly tests of NAWAS and EmNet hardware and emergency response other duties as required or assigned.
About the Agency
The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity Service and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.
Essential Functions
- Utilizing a multi-channel trunked radio network system simultaneously receives monitors and transmits information.
- Operates a multiple-terminal console configuration over which multiple databases and messaging systems are utilized to transmit and receive police business and emergency messages between mobile and other base stations.
- Answers and acts upon incoming telephone calls i.e. emergency non-emergency 9-1-1 from the public.
- Monitors live satellite Doppler Weather System via National Weather System EmNet weather computer system and gathers information from county and local police agencies for relay to the National Weather Service via the National Warning System (NAWAS) shared telephone hotline.
- Performs other duties as required or assigned.
Minimum Qualifications
Requires knowledge skill and mental development equivalent to completion of four (4) years of high school.
Requires successful completion of the Telecommunicator Trainee Program.
Requires possession of a valid LEADS operator certificate.
Requires successful completion of agency provided call taker program.
Requires successful completion of specialized training in operation of a sophisticated multi-channel trunked radio communications system.
Preferred Qualifications
- Prefers at least six (6) months of Telecommunications experience.
- Prefers at least six (6) months of experience using multiple monitors simultaneously.
- Prefers at least six (6) months of experience with law enforcement computer systems (such as LEADS CAD NLETS NCIC FOID CCH) and law enforcement terminology and concepts.
- Prefers at least six (6) months of experience operating a multiple-terminal console configuration.
- Prefers at least six (6) months of experience with obtaining and providing information via a standard telephone or two-way radio.
- Prefers at least six (6) months of experience with completing training or online courses via computer or a web-based computer system.
Conditions of Employment
- Ability to pass an Illinois State Police background check and drug screening.
- Requires possession of a valid LEADS operator certificate.
- Requires a clear speaking voice.
- Must be able to work assigned shifts weekends and holidays.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job descriptions.
Benefits Package
The Illinois State Police offers a robust benefit package including:
- Flexible work schedules in many program areas
- Health life vision and dental insurance.
- 12 weeks paid maternity/paternity leave.
- Pension Plan
- Deferred Compensation and other pre-tax benefit programs.
- Employees earn twelve (12) paid sick days annually.
- Ten to twenty-five (10-25) paid vacation days based on years of service.
- Employees earn three (3) paid personal days pro-rated based on start date.
- Thirteen-Fourteen (13-14) paid state holidays annually.
Work Hours: Indeterminate
Work Location: 1391 S Washington St Du Quoin Illinois 62832
Agency Contact:
Posting Group: Public Safety
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
- Use the Apply button at the top right or bottom right of this posting to begin the application process.
- If you are not already signed in you will be prompted to do so.
- State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of in the blue ribbon.
- Non-State employees should log in on the using the View Profile link in the top right of in the blue ribbon. If you have never before signed in you will be prompted to create an account.
- If you have questions about how to apply please see the following resources:
- State employees: Log in to thecareer portalfor State employees and review theInternal Candidate Application Job Aid
- Non-State employees: click Application Procedures in the footer of every page of the website.
- The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
