Become a part of our caring community and help us put health first

This is a unique opportunity to directly connect with patients on the barriers most affecting their ability to engage in the care they need and subsequently work to find solutions that positively impact their quality of life. We are looking for individuals who are:

Dedicated to serving at risk populations most in need of additional supports

Creative problem solvers

Enthusiastic about working in a fast paced and developing market

Working within an interdisciplinary care team the Community Health Worker is responsible for proactively engaging patients identified as high-risk and implementing targeted interventions to address social needs and increase access to care.

This role requires an understanding of how socioeconomic stressors can impact ability to engage in healthcare and subsequent health outcomes. Experience will ideally include prior work with patients with behavioral health diagnoses as well as in navigating local community-based resources and benefit applications.

This role has a mobile presence involving travel to patients homes treatment facilities and community-based settings and assigned clinics to facilitate and foster connections.

Job Functions

Develop a wholistic view of patient needs related to Social Determinants of Health

Identify existing barriers to engagement with necessary resources and supports

Provide education around maintenance of chronic health conditions as well as available options for behavioral care and social support

Serve as liaison between the patient and the direct care providers assisting in navigating both internal and external systems

Initiate care planning and subsequent action steps for high-risk members coordinating with interdisciplinary team

Supporting patients self-determination motivate patients to meet the health goals they have identified

Conduct Transitions of Care for Observation stays

Refer patient to necessary services and supports.

• This field may include but is not limited to: assistance with transportation food insecurity navigation of and application for benefits including Medicaid HCBS working to reduce costs associated with prescription medications organizing schedules of follow up appointments alleviating social isolation

Perform all other duties and responsibilities as required

Organizational Responsibilities

Participate in interdisciplinary review of and coordination around complex patients

Maintain patient confidentiality in accordance with HIPAA

Document patient encounters in medical record system in a timely manner

Follow general policies related to fire safety infection control and attendance

Use your skills to make an impact

Required Qualifications

High School Diploma or equivalent

Community Health Worker certification

Minimum of 2 years of experience working in human services and navigating community-based resources

Preferred Qualifications

Bachelors Degree in applicable discipline

Familiarity with state Medicaid guidelines and application processes

Experience working with patients with behavioral health conditions and substance use disorders

Prior experience conducting home visits and knowledge of field safety practices

Training as an LPN or LVN

Training as an EMT or paramedic

Bilingual in English/Spanish with the ability to speak read and write in both languages without limitations and assistance

Skills/Abilities/Competencies Required

Ability to multi-task in a fast-paced work environment

Flexibility to fluidly transition and adjust in an evolving role

Excellent organizational skills

Advanced oral and written communication skills

Strong interpersonal and relationship building skills

Compassion and desire to advocate for patient needs

Critical thinking and problem-solving capabilities

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.

$53700 - $72600 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays volunteer time off paid parental and caregiver leave) short-term and long-term disability life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive preventive care to seniors including wellness visits physical exams chronic condition management screenings minor injury treatment and more. Our unique care model focuses on personalized experiences taking time to listen learn and address the factors that impact patient well-being. Our integrated care teams which include physicians nurses behavioral health specialists and more spend up to 50 percent more time with patients providing compassionate personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patients well-being.

About CenterWell a Humana company: CenterWell creates experiences that put patients at the center. As the nations largest provider of senior-focused primary care one of the largest providers of home health services and fourth largest pharmacy benefit manager CenterWell is focused on whole-person health by addressing the physical emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM) CenterWell offers stability industry-leading benefits and opportunities to grow yourself and your career. We proudly employ more than 30000 clinicians who are committed to putting health first for our teammates patients communities and company. By providing flexible scheduling options clinical certifications leadership development programs and career coaching we allow employees to invest in their personal and professional well-being all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.