Scheduler
Scheduler
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Salary Not Disclosed
1 Vacancy
Job Description
The position of Scheduler is key to the service operations for Customer Excellence and business profitability. The position holds accountability for the planning and scheduling of all activities ensuring works are executed to business expectations.
This is a officed based role on site at Waterlooville - Full time Monday to Friday.
What you will do...
Planning & scheduling of Planned Preventative Maintenance (PPM) visits
Manage field service engineers diaries and work allocation within your area in line with business targets.
Take responsibility for all return visits following on from initial engineer visit.
Co-ordination and scheduling of specialist equipment or sub-contractors necessary for the works to be completed in line with company procedures.
You will need to be able to make decisions based on a number of factors
Complaint logging
Any additional tasks set by the Manager.
Key Skills
- Ability to communicate at all levels
- Outstanding customer service and customer care
- Ability to problem solve.
- Ability to multi-task and work under pressure.
- High attention to detail.
- Conflict Resolution.
- Time management.
- Use of a service management system
Qualifications :
What you will need...
The successful applicant will have a proven experience within a call centre and or customer service/ facing related role internally and or externally. A sound experience in Microsoft application. The ability to use multiple systems at any one time to work as part of a team with an open and honest approach to your own workload as well as others. To build strong relationships with the Regional Service Manager and engineers.
Additional Information :
Its great to see youre considering a career with us here at Securitas Technology! Youre one step away from joining our global team of over 375000 professionals.
Why Choose Securitas Technology
At Securitas Technology we are on a mission to make the world a safer place driven by our core values of Integrity Vigilance and Helpfulness. We foster empowerment innovation and growth offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application and we appreciate your patience. Need support Were here to helpjust drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect transparency and collaboration.
- Fair Pay & Benefits: Competitive equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
- Employee Networks Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant Supporting equality and inclusion.
- Disability Confident Employer Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening providing they live within the location requirements.
- Health & Well-being Programs Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week International Womens Day PRIDE and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click Apply Now and start your career with Securitas UK today!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
