Family Coach (Human Services Case Manager) Bilingual Spanish
Family Coach (Human Services Case Manager) Bilingual Spanish
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$ 4409 - 6420
1 Vacancy
Job Description
Initial Posting Date:
07/17/2025Application Deadline:
07/31/2025Agency:
Department of Human ServicesSalary Range:
$4409 - $6420Position Type:
EmployeePosition Title:
Family Coach (Human Services Case Manager) Bilingual SpanishJob Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! Join our dynamic Engagement Team at The Dalles Self Sufficiency Office and make a meaningful impact as a Family Coach!
This position requires duties to be done in both English and Spanish
This position may receive a 5% differential pay based on passing the required language test.
Summary of Duties
As a Family Coach (Human Service Case Manager) you will:
Conduct interviews to determine family needs and eligibility and complete program applications for program benefits and if eligible issues appropriate support.
Engage clients in family evaluation of strengths and jointly develop a case plan and identify the steps the family will take towards self-sufficiency and meeting their basic needs.
Monitor progress needs and makes necessary modifications to the case plan.
Initiate and participate in case staffing employment readiness life skills training and supports job search as needed.
Assist with crisis and safety planning for individuals experiencing domestic violence.
Explore alternate resources and link clients to community services and may also assist with supporting resources and services within the community.
Minimum Qualifications
A Bachelors degree in a Behavioral Science Social Science or a closely related field
OR
A Bachelors degree in any field and one year of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing)
OR
An Associates degree in a Behavioral Science Social Science or a closely related field AND two years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing)
OR
Three years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing).
**Must have a valid drivers license and acceptable driving record.
Essential Attributes
We are looking for candidates with:
Experience supporting families with case management tools and resources.
Experience creating and maintaining written documentation of activities concerning individual client cases.
Experience with case management and assessing customers strengths & service needs.
Experience in communicating establishing boundaries and setting realistic goals/milestones.
Experience explaining complex rules regulations processes and procedures both verbally and in written communications.
Application instructions & requirements
Your work history profile cover letter and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills lived and/or work experience that shows you are an excellent candidate for the position.
Please upload a resume or complete the work history profile. Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
Current State of Oregon employees: Apply via your employee Workday account.
If you are not a current State of Oregon employee view this application instructional video.
After you submit your application you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
Position is fast paced at times.
High volume of individual and family contact.
You will be exposed to a diverse range of customers and will need to respond with compassion and professionalism through a cultural and trauma informed lens.
You will have contact with a range of people including some who may be experiencing emotional and financial stress.
You will work with domestic violence survivors. These situations may be stressful and understanding self-care and available resources are important.
Employees work is conducted in offices participants homes and other community sites.
Hours of work may vary from day to day and may include evenings and weekends.
Your work schedule will be 8 a.m. 5 p.m. PST Monday Friday. Occasionally you will need to adjust your schedule based on service need.
This position requires flexibility to work various hours to flex in/out to allow for attending local events.
Must have a valid drivers license and acceptable driving record.
Background Checks and Requirements
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans preference:
General Information
This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.
Required Experience:
Manager
Employment Type
Full-Time
