Delivery Management Agent
Delivery Management Agent
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Job Description
THIS POSITION IS IN PERSON ONLY DOES NOT SPONSOR WORK VISAS AND HAS NO RELOCATION ASSISTANCE.
Major Duties and Responsibilities
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operating system & DLVM Platform
Track and trace Delivery Management files
Ensure timely clearance and delivery of freight to customer for Import shipments
Ensure exceptions are monitored and actioned timely
Ensure accurate and timely client and vendor billing
Interact with our customers in arranging their final mile containers meeting customer service standards including timely and professional communication with customers
Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customers policies / requirements.
Understand department process flow constantly looking for areas of improved efficiency
Ensure all customers standard operating procedures are followed and updated in the DLSOP
Meet KPI standards as per the companys procedures
Qualifications :
6 months to 1 year related experience and/or training; or equivalent combination of education and experience
Understanding of ocean documentation process a plus
Understanding of Final mile drayage process a plus
Pro-active strong organizational skills
Strong customer service skills a plus
Proficient with Microsoft Office (Excel Word PowerPoint)
Additional Information :
THIS POSITION IS IN PERSON ONLY DOES NOT SPONSOR WORK VISAS AND HAS NO RELOCATION ASSISTANCE.
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
