Invoicing Advisor
Invoicing Advisor
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Job Description
Job ID:42513
Location:Mumbai: Solitaire Corporate Park
Position Category:Client Management
Position Type:Employee Regular
Who are LRQA
LRQA stands for dedication to clients market firsts and deep expertise in risk management. Weve grown to become a leading global assurance provider bringing together outstanding expertise in certification customised assurance cybersecurity inspection and training.
While were proud of our heritage its who we are today that really matters because thats what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience we support our clients in building a safer and more sustainable future.
With a presence in 150 countries and a team of over 5000 experts we support more than 61000 clients across diverse sectors.
Role Purpose
As a key member of our back office operations team you will be instrumental in delivering exceptional support that sets Lloyds Register apart. You will ensure a seamless and positive experience for both internal and external customers by providing efficient accurate and proactive operational support. Your ability to resolve issues swiftly and exceed expectations will be central to our customer satisfaction and operational excellence.
Key Responsibilities
- Build and maintain strong relationships with internal and external stakeholders ensuring a clear understanding of contractual obligations and customer expectations.
- Interpret contract terms and generate accurate timely project invoices; escalate service delivery issues to the appropriate team or manager as needed.
- Maintain data accuracy and completeness in internal systems ensuring updates align with customer requirements.
- Ensure all systems are updated with relevant notes and purchase order details.
- Prepare verify and issue certificates in accordance with or ahead of agreed service level agreements (SLAs).
- Review and process subcontractor invoices meeting performance targets in line with global and local KPIs.
- Support team initiatives and contribute to meetings taking on tasks as requested by people managers.
- Collaborate with and provide assistance to other team members to ensure smooth operations.
- Develop a working knowledge of certification products services systems and processes.
Qualifications & Requirements
- Bachelors degree in Commerce Accounting or Finance.
- Proven experience in accounting or financial operations.
- Proficiency in English both written and verbal.
- Working knowledge of SAP is preferred.
- Strong communication and interpersonal skills with a customer-centric mindset.
- Ability to understand customer needs and deliver effective solutions.
- Analytical thinking and problem-solving skills with a proactive approach.
- Excellent team collaboration and relationship-building abilities.
Diversity and Inclusion at LRQA:
We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.
Together our employees make our communities better and we want you to be part of our diverse team!
LRQA is a leading global assurance integrity and expertise we bring to our partnership with clients support their journey to a safer more secure and more sustainable future. (Group entities).
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Required Experience:
Unclear Seniority
Employment Type
Advisor
