Specialist III, Cloud Engineer-Manager

Requisition id:1624603

Technology Consulting

Title: Specialist III Cloud Engineer

EY is a global leader in assurance tax transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization.

Fueled by strategic investment in technology and innovation Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology youll work with technologists and business experts blending EYs deep industry knowledge and innovative ideas with our platforms capabilities and technical expertise. As a catalyst for change and growth youll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you exciting learning opportunities career choices and the chance to make a real impact.

EY Technology:

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250000 people in more than 140 countries all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use to the ability to work remotely on our mobile devices and connecting our people and our clients to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units:

Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.

Enterprise Workplace Technology (EWT) EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.

Information Security (Info Sec) - Info Sec prevents detects responds and mitigates cyber-risk protecting EY and client data and our information management systems.

The opportunity

This role provides expert level technical support for the most critical projects. Troubleshoots diagnoses and resolves hardware or software issues for new and existing technologies and & develop technical standards and documentation enforces security best practices supports disaster recovery and collaborates with teams to align cloud solutions with business needs.

Your key responsibilities

• Plans and implements new technologies and major releases for the most critical enterprise-wide IT cloud platform projects. Designs implements and deploys cloud computing systems to support and meet business needs. Identifies recommends and implements opportunities for improvement and performance issue expert level technical support and ensures reliable operation of cloud production. Diagnoses and troubleshoots the most complex issues for cloud computing systems on multiple platforms. Maintains comprehensive technical knowledge of software and infrastructure technical standards. Tests and evaluates IT vendor products. Reviews configuration parameters to optimize system performance and maximize operation uptime
• Elevates code into the development test and production environments on schedule. Provides follow up production support. Submits change control requests and documents.
• Learns and understands client area business functions and requirements. Determines the appropriate technical tool to address the clients business needs.
• Trains and mentors more junior staff on processes and technologies. Troubleshoots and resolves the most complex issues elevated from staff. Provides guidance and consultation as required. Updates writes and maintains documentation for the department.
• Administers system activities. Writes the technical portion of assigned deliverables. Performs systems analysis including system requirements analysis and definition and logical design.
• Participates in special projects and performs other duties as assigned.
• Ensure cloud infrastructure security and compliance including disaster recovery and backup strategies.
• Monitor and manage hybrid cloud environments and use automation to optimize deployment and scaling.
• Collaborate with cross-functional teams to design and implement scalable cloud solutions aligned with business needs.
• Maintain clear and updated documentation on cloud architecture and system configurations.

Skills and attributes for success

• A team player with strong analytical communication and interpersonal skills
• Constantly updating yourself about new technologies in the market
• A winning personality and the ability to become a trusted advisor to the stakeholders

To qualify for the role you must have

• Minimum 8 years of experience in cloud engineering infrastructure management or cloud operations.
• Bachelors degree (B.E./ in Computer Science/IT) or equivalent experience.
• Hands-on expertise with GitHub Bitbucket/Bamboo CI/CD Pipeline Development AWS Cloud Platform Development Cloud Application Development
• Experience Tech Lead being able to informally coach and lead engineers/developers Scrum/Agile methodologies
• Strong troubleshooting skills in cloud infrastructure networking security best practices and performance optimization

Ideally youll also have

• Strong verbal and written communication facilitation relationship-building presentation and negotiation skills.
• Be highly flexible adaptable and creative.
• Comfortable interacting with senior executives (within the firm and at the client)

What we look for

• Strong teamwork work ethic product mindset client centricity and a relentless commitment to EY values.

What working at EY offers

We offer a competitive remuneration package where youll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development and with FlexEY you can select benefits that suit your needs covering holidays health and well-being insurance savings and a wide range of discounts offers and promotions. Plus we offer:

• Support coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way thats right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly and at times be based at client sites our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance tax transaction and advisory services were using the finance products expertise and systems weve developed to build a better working world. That starts with a culture that believes in giving you the training opportunities and creative freedom to make things better. Whenever you join however long you stay the exceptional EY experience lasts a lifetime.