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Client Success Manager

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1 Vacancy
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Job Location drjobs

Tampa, FL - USA

Hourly Salary drjobs

$ 24 - 28

Vacancy

1 Vacancy

Job Description

Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Location: Tampa FL
Company: Hive Luxury Smart Home Automation

At Hive we design and install high-end smart home systems that push the boundaries of comfort style and technology. But none of that happens without a solid plan and thats where you come in.

Were on the hunt for a Customer Success Manager whos part strategist part organizer part problem-solver and 100% committed to making things run smoothly behind the this role youll be the central force that keeps our pre-production process flowing. Youll welcome new clients keep teams aligned manage schedules track materials and make sure no detail slips through the cracks.

Youll be in the middle of everything working with some of the smartest most passionate people in the industry. Its fast-paced high-impact and deeply rewarding work. And at Hive youre not just checking boxes youre helping bring incredible spaces to life and delivering the kind of client experience that sets us apart.

What Youll Be Doing:

  • Kick off projects in style by leading client welcome calls and setting a positive clear tone from day one.

  • Run the pre-production show by coordinating internal meetings site visits schedules and calendars to keep everyone on the same page.

  • Keep communication sharp by documenting meeting notes assigning action items and making sure follow-ups dont fall through the cracks.

  • Track changes like a pro by monitoring updates change orders and issues.

  • Support your PM like a champ by organizing their daily schedule and helping prioritize what matters most.

  • Stay ahead of delays by confirming materials and equipment are ordered and delivered on time and flagging issues early.

  • Keep financials aligned by reviewing the Sales Order Summary Report daily and coordinating with accounting to ensure the schedule reflects current payment and job status.

What You Bring:

  • A sharp mind for organization with the ability to manage shifting priorities like a pro

  • Excellent communication skills: written verbal and everything in between

  • A team-first attitude and the confidence to lead when needed

  • Tech-savviness and comfort with project management tools and software

  • A natural curiosity and proactive energy youre always looking for whats next

Why Youll Love Working at Hive:

Were not your average home automation company and we dont want to be. At Hive youll be part of a tight-knit team thats passionate about innovation creativity and delivering unforgettable client experiences. We move fast we support each other and we take pride in what we do whether thats designing cutting-edge home systems or simply making someones day easier.

Were serious about growth both for our clients and our people and we believe in creating a workplace where your ideas are valued your role is respected and your work truly matters.
Compensation: $24.00 - $28.00 per hour



Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including salestechnicianproject management operations and more.

Hive is a fast-growing company with lots of room for growth! Were proud to say that we made it to the Inc. 5000 which is an elite showcase of the most noteworthy cases of company growth and development over the last year.

Who is Hive

We are Custom Integrators! We specialize in home and commercial automation also known as smart home technologies. We build custom systems that can include but are not limited to TVs speakers entertainment spaces theaters security systems and any other gadgets that can be added to automate ones environment.

Opportunity for Growth

Were looking for fun energetic detail-oriented and results-driven individuals to help us rise to the top of our industry!

Youll be working with a group of like-minded individuals who typically describe Hive as a home away from home. If you or someone you know is in search of something unique and unlike any other industry out there apply within!

This is opportunity knocking!

-The Hive Team



Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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