Field Technician I
Field Technician I
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Salary Not Disclosed
1 Vacancy
Job Description
- Troubleshoots network equipment removes/replaces defective equipment and works withappropriate resources to isolate and ultimately restore network.
- Proactively identify potentialproblem areas to ensure integrity of the network and company.
- Assists in the installation/change/decommission and testing of Next Generation technologiessuch as Edge Compute Wavelength Fiber Optic transport Ethernet SONET and IP networklayers for all available bandwidths offered.
- May install and test network and customer premiseequipment (CPE) including installation and delivery of end user services.
- Utilizes industry standard software and hardware tools to accurately locate mark and protectunderground outside plant facilities.
- AC Power (on limited basis).DC power installs including tertiary and BDCBB.
- Responsible for asset management processes and replenishment of on-site/truck materials.
- Coordinates shipping and receiving of company and customer materials.
- Maintains tools testsets and all network equipment.
- Performs level 1 preventive scheduled maintenance and inspections on network and criticalinfrastructure equipment including HVAC systems high-voltage electrical systems and DCpower plants.
- With the aid of training and coaching responsible for learning Client trouble ticketprovisioning time tracking and materials systems and applications required to perform the jobfunction effectively.
- Update/report inventory records changes complete transactional updateswithin systems to show appropriate activities by job type enter appropriate time log and responsive to requests for information/escalations.
- Regularly provides status updates andreports problem situations related to assignments to management.
- Objectively evaluate via provided reports/tools individual performance in respect to area ornational performance objectives.
- With support of manager ability to identify areas ofimprovement as applicable.
- Perform other duties assigned by management team.
- Understands that basics of installation/change/decommissioning/testing of transportEthernet SONET and IP network layers for all available bandwidths offered.
Employment Type
Full-time
