drjobs Service Account Assistant

Service Account Assistant

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1 Vacancy
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Job Location drjobs

New Orleans, LA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a highly organized and customer-oriented Service Account Assistant to support our client service operations. The ideal candidate will assist with account management tasks ensure client satisfaction and help maintain efficient communication and follow-ups. This role is essential to keeping our client relationships strong and our internal processes smooth.

Responsibilities

  • Assist with day-to-day client account management and communications

  • Support account executives in preparing service reports and performance summaries

  • Schedule meetings follow-ups and track client feedback

  • Update client records and maintain organized account files

  • Coordinate with service delivery teams to meet client expectations

  • Handle inquiries and escalate issues appropriately

  • Assist with billing documentation and general administrative tasks


Qualifications :

Qualifications

  • Associates degree or higher in Business Administration Communications or related field

  • 1 year of experience in client service administrative support or account coordination

  • Strong written and verbal communication skills

  • Detail-oriented with excellent organizational and time management abilities

  • Proficient in Microsoft Office Suite (Word Excel Outlook)

  • Ability to work independently and collaboratively in a fast-paced environment


Additional Information :

Benefits

  • Competitive salary ($59000 - $65000 per year)

  • Opportunities for professional development and career growth

  • Comprehensive health dental and vision insurance

  • Paid time off and holidays

  • Supportive team environment

  • Training and mentorship programs


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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