Personal Banker
Personal Banker
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Job Description
Were excited to offer a fantastic opportunity to join our growing team in Gunnedah a close-knit regional town known for its strong agricultural roots and vibrant community spirit. As a Personal Banker youll represent Beyond Bank Australia by delivering exceptional customer service aligned with our Customer Ownership Strategy. Youll build trusted relationships with local customers offer personalised financial solutions and actively participate in community initiatives that make a real difference in Gunnedahall while contributing to the success of the branch through individual performance.
- Provide a personalized banking experience to new and existing customers
- Proactively identify customer needs and connect them with appropriate banking solutions
- Manage customer inquiries transactions and account maintenance with professionalism and attention to detail
- Collaborate with specialists across the organization to offer comprehensive financial solutions
- Foster a positive and supportive team environment through effective communication and collaboration
- Continuously seek opportunities for professional growth and development
Qualifications :
- Excellent customer service skills with a friendly and empathetic approach
- Strong communication and interpersonal abilities to build lasting customer relationships
- Problem-solving and analytical skills to address customer concerns effectively
- Proficiency in banking products services and industry regulations
- Ability to work in a dynamic fast-paced customer service environment
- Passion for serving the local community and contributing to its growth
- Teamwork and collaboration skills to work effectively with colleagues
- Commitment to continuous learning and professional development
- Banking or financial services experience is preferred but not essential
Additional Information :
See yourself in our team
Reporting to the Branch Manager you will be joining the Gunnedah Branch a group of dedicated professionals who work tirelessly to provide exceptional support to our customers. Whether you are working face-to-face or over the phone you will be committed to ensuring that our customers receive the best possible experience with their banking needs.
Why work for Beyond Bank
We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples people living with disability LGBTQIA as well as culturally diverse community members to apply for our roles.
Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application recruitment selection and/or assessment process or modifications for accessibility to our locations please contact us at
And theres even more benefits:
- Our branch employees receive an additional 6 days of paid leave per year*
- Additional 3 paid work-life balance days to boost your annual leave*
- Paid community volunteer days to support many community charities across Australia
- Access to employee discounts health and wellbeing initiatives employee and family assistance plus more
- A flexible and diverse working environment
- Career development opportunities training and coaching
By joining Beyond Bank you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference we would love to hear from you.
What does our recruitment process look like
The process can include a phone screen video interview virtual or face-to-face interview psychometric testing and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.
Apply Now!
To find out more about Beyond Bank visit or for more information contact
Applications close 29/05/2025
As a certified B Corp we are using our business as a force for good.
By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA ASIC Bankruptcy National Criminal History Check VEVO Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
