Join us in revolutionizing customer experiences with our client a global leader in cloud contact center software. Our client brings the power of cloud innovation to enterprises worldwide enabling businesses to deliver seamless personalized and delightful customer interactions.
About the Project:
This initiative is part of a next-generation digital engagement platform aimed at transforming how businesses connect with customers across multiple channels. The primary focus is the integration of Aqua an advanced outbound communication solution into our digital ecosystem.
Aqua is widely used by healthcare providers enterprises and customer-centric organizations to deliver appointment reminders test results marketing campaigns and personalized notificationswhile tracking user engagement in real time. The project is structured into three key phases: SMS channel integration Email channel integration and WhatsApp channel integration.
About the Team:
We are assembling a dedicated Scrum team in India to collaborate closely with our 15-member Digital Team in Australia. To ensure smooth coordination and fast feedback loops flexible working hours will be encouraged to create overlapping time with the Australian team.
Responsibilities:
- Design develop and maintain Java Spring-based microservices deployed on Google Cloud Platform (GCP).
- Build and maintain RESTful APIs with a strong focus on scalability reliability and security.
- Develop integration layers for various communication channels including SMS Email and WhatsApp via third-party APIs.
- Optimize data processing and storage by leveraging GCP Datastore BigQuery and Cloud Storage (GCS buckets).
- Write efficient reusable and testable code adhering to best coding standards and design patterns (e.g. SOLID principles).
- Participate in code reviews automated testing and continuous integration pipelines to ensure high code quality and robustness.
- Participate in sprint planning backlog refinement and cross-team collaboration with the Australia-based digital team.
Qualifications :
- 5 experience with Java and Spring Framework for building scalable backend services.
- Proven expertise working with Google Cloud Platform (GCP) services including Datastore BigQuery Cloud Storage (GCS) and Pub/Sub.
- Solid understanding of RESTful API design and asynchronous/event-driven architecture.
- Familiarity with cloud-native application development deployment and debugging in distributed environments.
- Experience with NoSQL and cloud databases is preferred over traditional RDBMS for this role.
- Comfortable working in an Agile/Scrum team environment and collaborating across time zones with international teams.
- Flexibility in working hours to provide overlap with teams in different time zones (e.g. Australia).
- Excellent problem-solving abilities with a proactive attitude towards overcoming technical challenges.
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance language courses and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality.
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law.
Remote Work :
No
Employment Type :
Full-time