Manager customer account in aero/ Service aux comptes clients bilingues aero
Manager customer account in aero/ Service aux comptes clients bilingues aero
Posted on :
29-07-2025
Employer Active
1 Vacancy
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Job Description
What are your contributions to the team
- Manage customer accounts with a strong focus on delivering exceptional service and satisfaction.
- Oversee transaction details to ensure smooth and efficient processing.
- Consistently deliver high-quality results that surpass customer expectations.
- Represent and reinforce the brand in every customer interaction.
- Grer les comptes clients en mettant laccent sur la prestation dun service exceptionnel et la satisfaction des clients.
- Superviser les dtails des transactions afin dassurer un traitement fluide et efficace.
- Fournir systmatiquement des rsultats de haute qualit qui dpassent les attentes des clients.
- Reprsenter et renforcer la marque Bombardier dans chaque interaction avec les clients.
Comment russir dans ce rle
- Vous tes titulaire dun diplme universitaire en administration des affaires en htellerie ou dans un domaine technique pertinent.
- Vous avez 2 4 ans dexprience dans le service la clientle (une exprience dans un centre dappels est un atout).
- Vous avez de solides comptences informatiques et vous tes familiaris avec les technologies actuelles.
- Vous matrisez parfaitement langlais et le franais ( lcrit et loral).
- Vous vous panouissez dans un environnement en constante volution.
Qualifications :
- You have a college degree in business administration hospitality or a relevant technical field.
- You have 2-4 years of customer service experience (call center experience is a plus).
- You have strong computer skills and familiarity with current technology.
- You have excellent command of the English language and French (both written and spoken)
- You thrive in a changing environment.
- You deliver impactful experiences consistently.
- You have after-sales customer service experience (preferred).
- You have familiarity with software tools (SAP Zendesk Salesforce etc.) (preferred).
- This position is a 24/7 schedule operations environment and you are to be ready to work on different shifts and during holidays.
- Vous tes titulaire dun diplme universitaire en administration des affaires en htellerie ou dans un domaine technique pertinent.
- Vous avez 2 4 ans dexprience dans le service la clientle (une exprience dans un centre dappels est un atout).
- Vous avez de solides comptences informatiques et vous tes familiaris avec les technologies actuelles.
- Vous matrisez parfaitement langlais et le franais ( lcrit et loral).
- Vous vous panouissez dans un environnement en constante volution.
Additional Information :
Please note: You dont need all the skills knowledge and experience listed to apply for this position. Were not looking for the perfect candidate were looking for great talent and passionate individuals.
Job (CONTRACT) Representative Customer Service - Montreal
Primary Location Administrative Centre (CA)
Organization Aerospace Canada
- Veuillez noter :
- Nous ne recherchons pas le candidat parfait nous recherchons de grands talents et des individus passionns.
- Poste (CONTRAT) Reprsentant Service la clientle -
- MontralLieu principal Centre administratif (CA)Organisation Aronautique Canada
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
Department / Functional Area
Key Skills
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