Quality Assurance Engineer Buying Solutions (m/f/x) 1
Quality Assurance Engineer Buying Solutions (m/f/x) 1
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Job Description
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With more than 7000 stores in 11 different countries ALDI SOUTH is one of the worlds largest food retailers. It is our mission to supply our customers with high-quality food at the best possible prices. We have a clear focus following a unique concept of simplicity responsibility and reliability. ALDI SOUTH IT ensures that everything runs smoothly from the IT infrastructure to the software used: both at national and international level. Within the scope of transnational projects our teams develop IT solutions for worldwide use at ALDI SOUTH.
Your Job
What you give your best for.
- Coordination of the analysis and resolution of (major) incident request and problem tickets
- Identification of risks and implementation of improvement potentials to increase the stability of our globally used SAP-based applications
- Increase product quality through visibility and remediation of technical debt
- Monitoring reporting and evaluation of operational KPIs around our applications to increase transparency and derive measures
- Responsibility for IT service management including incident problem and knowledge management according to ITIL standard
- International sparring partner as an operations expert for our global service desk internal stakeholders and external development partners
- Responsibility and implementation of a monitoring and alerting system for our applications
Your Profile
What you should have.
- Sound knowledge and experience in the areas of SAP BTP S4/HANA Ariba or other cloud applications desirable
- Agile mindset and ability to work in agile environments and product teams
- In-depth knowledge of the ITIL framework ITSM processes and best practices
- Good technical understanding as well as general understanding of IT architectures and system landscapes at enterprise level
- Experience using problem-solving tools and techniques
- Excellent risk analysis and risk assessment skills
- Ability to communicate and act with internal stakeholders (e.g. end users) and external stakeholders (e.g. development partners) in a way that is appropriate for the target group
- Very good intercultural skills
- Fluent in English
What is desirable.
- ITIL Certification (Foundation / Advanced)
- Basic knowledge of SAP S4/HANA data models
Your Benefits
How we value your work.
- Up to three days of mobile working per week within Germanyand flexible working hours
- State-of-the-art technologies
- Attractive remuneration as well as holiday and Christmas bonuses
- Future-oriented training and development
- Modular onboarding and buddy
- Corporate health management programme
Your Tech Stack
What you work with among other things.
- ServiceNow Jira and Confluence
- Process and architecture tools such as Signavio and LeanIX
Employment Type
Full-Time
