Reservation Agent - Advert
Reservation Agent - Advert
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Job Alert
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Job Description
Are you a hospitality enthusiast with a knack for organisation a great phone manner and a passion for customer service Australian Venue Co. is on the hunt for a Reservation Agent to join our Melbourne-based team!
With a portfolio of 200 iconic pubs bars and venues across Australia & New Zealand were all about delivering memorable moments and that starts with a seamless reservation experience.
What youll be doing:
Managing incoming booking enquiries via phone email & online platforms
Coordinating reservations for group bookings functions & events
Assisting guests with tailored experiences across our venues
Collaborating with venue teams to ensure accurate and timely bookings
Delivering exceptional customer service that sets the tone for their visit
What were looking for:
Previous experience in hospitality or reservations (ideal but not essential)
A friendly confident phone manner and clear communication skills
Strong attention to detail and ability to multitask
A team player who thrives in a fast-paced environment
Availability to work flexible hours including weekends
Why work with us
Flexible casual shifts with a growing hospitality leader
Fun social team environment based at our Central Support Office in Melbourne
Be part of an exciting portfolio of venues from iconic pubs to rooftop bars
Opportunities to grow your career within the AVC network
Required Experience:
Unclear Seniority
Employment Type
Gig
