Customer Expert - Swedish - Greece
Customer Expert - Swedish - Greece
Posted on :
28-07-2025
Employer Active
1 Vacancy
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Job Description
Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do:
- Handle inbound communication (calls chats tickets) from restaurant partners and end customers
- Resolve queries related to orders refunds delivery and platform use
- Deliver professional and empathetic customer service support across all service channels
- Follow provided response templates and quality standards
- Escalate sensitive and unresolved issues where necessary
- Perform ad-hoc tasks as required by the project
What you will bring:
- Excellent communication skills in Swedish
- Fluent in English both spoken and written communication
- Previous experience is not required but customer service background is a plus!
- Strong written communication and typing skills
- Confident with PC tools and multitasking between platforms
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (relocating only to Athens or Thessaloniki for support)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
Employment Type
Full Time
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