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Job Title
Patcraft Showroom Manager- NYCPosition Overview
Driven by imagination intention and purpose Patcraft creates high-performance flooring solutions for every market sector. For more than 75 years we have worked alongside our customers to best understand how flooring will support the way people learn work heal and connect within a space. Knowing that flooring plays an integral role in the built environment we think big and with keen attention to the trends and innovation happening in design every day. As a leading soft and hard surface commercial brand we hold ourselves to the highest standards delivering quality products that transform space and human experience.
Who are you looking for
Are you excited about meeting new people Do you thrive in a fast-paced customer centric environment Are you looking for a job where you can use your strong interpersonal skills If so read on!
We are seeking motivated and competitive people just like you to join our team in Manhattan. If you are looking for a career path in marketing outside sales client engagement and want to be the face of an innovative industry leading brand this is the career for you!
Whats it like
As the Showroom Sales Manager for New York City you will manage all aspects of the showroom and promote the use of the facility as a reference for Architects and Designers End Users CRE firms Dealer partners regional sales staff and all internal/external this role you will have the opportunity to engage with customers build your network and transition into an Account Manager sales position. Please note that our showroom is located in Manhattan.
Position Objectives:
Build extensive knowledge of overall business and skill sets to effectively move into a sales role long term.
Build trusting relationships with internal and external stakeholders and customers.
Keep a current on brand customer facing showroom atmosphere that welcomes and inspires customers and associates.
Build business acumen through working closely with customers and internal stakeholders ie; sales leadership talent development account managers.
Responsibilities:
Manage overall customer experience and showroom.
Must keep the showroom clean and client ready at all times
Maintains product library sample inventory and marketing material for the showroom in order to fulfill regional customer requirements.
Daily office opening and closing communicates as main point of contact with building owner as required in order to properly maintain office area and showroom including coordination with landlord partner vendors parking & furniture vendors caterers sales reps etc.
Assists regional sales staff and national sales staff upon request.
Accurately maintain inventory requirements.
Coordinates showroom/office schedules and activities tracks progress and results as directed by manager.
Maintains showroom schedules and calendars including associate events and vacations as well as industry events.
Works with internal and external parties to organize the various components needed to initiate run and conclude showroom events
Orders samples for customers and sales associates and maintains inventory levels as .
Coordinates all incoming and outgoing internal and external customer shipping and delivery requirements.
Ordering and maintaining office supplies marketing materials and other sales or administrative related requests.
Creates and maintains filing system for product samples in an orderly manner and prepares filing system directions for other users.
Maintains a current list of key holders and provides keys to personnel as needed.
Building liaison for any small repairs or upkeep.
Qualifications:
Proficient in Microsoft platform
Customer service oriented and works well in a team environment required
Desire to be in a sales role long term required
Must be flexible to assist with showroom events that are after normal business hours.
Preferred Qualifications:
A background in design and/or retail
Candidate already living in market
Physical Requirements:
Frequent lifting- 25 lbs.
Visual acuity.
Competencies:
Build Trusting Relationships
Build Customer Satisfaction
Demonstrate Good Judgement
Deliver Compelling Communication
Adapt & Change
Compensation:
Annual salary with overtime eligibility
Shaw benefits include:
Medical dental and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
Adoption assistance
Shaw Family Health Center (Dalton GA and Cartersville GA locations)
Work Shift
8 Hr non-rotating shift Hrs fall to in punch day Observed Calendar shift starts AMRequired Experience:
Manager
Full-Time