Store Manager Gresham Department: ReStore Reports to: Retail Director Time Commitment: Full-Time Exempt Level: G Compensation: $60497 to $74109*; We offer a comprehensive benefits package that includes medical dental and vision insurance generous paid time off life insurance paid family and medical leave and more. *For details on the compensation see Your Compensation section below. Application Deadline: Your application will be accepted on a rolling basis until the position is full. We will not actively screen applications received after the deadline. Review of late applications is conducted at the discretion of the hiring manager. Note to Candidates: We strongly encourage you to apply even if you dont believe you meet every one of the qualifications described.We are committed to building a diverse and inclusive organization and we are most interested infinding the best candidate for the job and that candidate may be one who comes from a less traditional background. We recognize that requirements for educational and experience minimums create unnecessary barriers for under-served populations in pursuing employment opportunities in which they may be considering this alongside our Equity practices we have removed educational and experience minimum requirements to focus on candidates abilities to excel based on the responsibilities of the position. We strongly encourage you to apply even if you dont believe you meet every one of the qualifications described. Who You Are: Please visit our website and social media pages to learn more: Store Operations (50%) - Oversee all store operations. Initiate coordinate and apply program operational and personnel policies and procedures.
- Complete store operational requirements delegate tasks follow up on work results initiate corrective actions when necessary.
- Financial responsibility: understanding discretionary spending categories and manage spending limits.
- Maintain staffing levels while meeting labor budget goals and scheduling for the needs of the business. Maintain control of back banks cash donations and deposits.
- Monitor POS system keep register information accurate and train staff cashiers
- Pricing control: research products to ensure pricing is reasonable (not too high or low) monitor staff pricing collaborate with other managers on shared or common product pricing guidelines authorize clearance sales
- Order and maintain stock of items needed for processing donations site maintenance and safety
- Maintain a clean well-organized store with clear signage through thoughtful merchandising and tidy displays.
- Ensure purchased product sections are fully stocked neatly arranged and clearly signed.
- Keep donated items organized by category well-maintained and prominently signed.
- Maintain relationships with local community through collaboration with and support of development staff.
- Maintain Portland Metro ReStores brand consistency through collaboration with Director of Marketing and Communications.
- Collaborate with Director of Retail and VP of ReStore to prioritize store improvement projects with building maintenance budget in mind.
- Support the Donation Pickup Team for residential and business pickups as part of the weekly schedule if needed.
- Perform other duties as may be assigned by the Director of Retail or VP of Retail.
Staff Success (25%) - Staff hiring onboarding and training (in collaboration with HR and Director of Retail).
- Staff evaluation: monitor and appraise work quality motivate train counsel and hold accountability with staff.
- Create and expect an atmosphere of openness diversity equity and inclusion. Encourage sharing of ideas and/or concerns.
- Approve staff quarterly job objectives and prepare and present annual performance reviews.
Volunteer Success (10%) - Support the success of the volunteer program by managing the daily performance of the in-store Volunteer Coordinator providing strategic guidance for volunteer engagement and collaborating with the Volunteer Program Team to implement the regional program plan effectively in your store.
- Acquire knowledge of volunteer management platform to be able to step in if there is a gap between volunteer coordinators.
Health and Safety (15%) - Maintain stability and reputation of store by complying with legal requirements.
- Oversee facility health and stay up-to-date with site maintenance.
- Plan and hold store safety meetings ensure incident reports are completed when needed manage safety concerns in store enforce safety requirements and guidelines ensure a safe and clean environment.
To be successful in this role youll have**: - Exemplary leadership skills a positive can-do attitude calmness under pressure and an entrepreneurial mindset.
- Proven problem-solving skills including supervising unexpected issues and emergencies.
- Successful and effective management and control of all aspects of multi-faceted retail/reuse operation.
- Advanced written and verbal communication and solid basic math skills.
- Courtesy and professionalism to gracefully resolve customer donor and staff issues and complaints.
- Ability to manage with integrity honesty and knowledge which promotes the culture and values of Habitat.
- Proven record of accomplishment of building strong teams with strong culture.
- Comfort with accountability and be skilled in giving and receiving direct feedback to support growth and improvement.
- Exposure to HR processes and proven record of accomplishment of leading job performance counseling.
- Operational experience should include hiring performance management scheduling facility oversight and budget management.
- 3-5 years management experience preferably Retail Store Manager.
- 2-4 years of customer service experience in fast-paced retail or high customer traffic capacity.
**Any combination of formal education paid work experience unpaid/volunteer experience and life experience will be considered. To be considered above and beyond the average candidate in this role youll also have: Your work environment and physical demands:
- You will spend your workday in an open warehouse and retail environment.
- Assisting customers and handling donations is very active and requires consistent standing walking bending kneeling stooping crouching crawling and climbing.
- You will lift move and/or load items over 50lbs with mechanical or team assistance.
Your Work Schedule: - 40 hours a week including at least one weekend day.
- Current store hours: Wednesday Monday 10am-6pm Tuesday 10am-2pm.
- Your assigned store location may occasionally change temporarily for training or support purposes; however these changes are rare and will remain within the Portland region
Your Compensation: We aim to offer equitable pay and benefits and are committed to transparency in compensation. Basing compensation on a candidates willingness and/or ability to negotiate leads to inequities and bias in how employees are compensated. We determine the best possible compensation offer based on base qualifications relevant experience internal equity and the candidates competencies for the role demonstrated during the hiring process. Successful candidates are typically hired within the first half of the Pay Range and receive scheduled incremental increases. When starting in this position your compensation will generally be between $60497 to $74109 salaried. The full range for this position is $60497 to $87721 salaried. Your Benefits Package: We offer a comprehensive benefits package that includes: - 100% employer-paid health insurance premium (medical alternative care prescription) for employee; 50% paid for dependents
- 100% employer-funded Health Reimbursement Account (HRA)
- 100% employer-paid vision insurance for employee; 50% paid for dependents
- 100% employer-paid dental insurance for employee; 50% paid for dependents
- 100% employer-paid disability insurance for employee
- Generous paid time off: starting at three weeks of Vacation time two weeks of Sick time; 11 paid holidays; paid birthday off
- 3% matching contribution to 403(b) retirement savings plan
- Flexible Spending Accounts (FSA)
- Life insurance
- Employee Assistance Program (EAP)
What to expect when you apply: We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your resume cover letter and provide three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process please contact . Candidates are reviewed by the hiring manager and the hiring team. Selected candidates will be invited to participate in a screening phone call or virtual meeting. The final round of candidates will be invited to interview in-person with the hiring team. Occasionally we may request that finalists complete a second round of in-person interviews. We appreciate the time and effort that you put into this process. | Required Experience:
Manager