Associate Vice President -4697

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family children and youth support educational services elder care homelessness mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

Join a community-driven team supporting individuals and families in accessing public benefits resources and information. As a team member youll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health housing social services and more. Be part of a team creating real change in the Bronx community.

Responsibilities:

Assist the Vice President in overseeing strengthening and expanding the Access to Benefits department

Provide cross-programmatic support as needed to ensure smooth operations across all Benefits sites

Provide leadership for benefits navigation programs including those focused on SNAP Medicaid health insurance access and housing assistance.

Train mentor and guide new program directors to ensure alignment with agency and contractual expectations

Represent BronxWorks at external meetings interagency working groups and conferences across the five boroughs and occasionally outside NYC

Participate in evening and weekend events or meetings as required

Assume responsibility for all aspects of assigned programs including staff and programs

Set and implement goals for programs under your portfolio

Participate actively in agency management

Plan and develop department programs

Help lead fundraising activities; write proposals and/or coordinate proposal writing team

Develop budgets for new and existing programs

Ensure all Access to Benefits and Homelessness Prevention Benefit program operations are aligned with government regulations funding requirements and reporting standards.

Monitor expenses and work cooperatively with the fiscal department

Oversee and submit all contract reports to funding source

Develop corrective plans for programs that are not meeting contractual obligations

Act as liaison between the programs under your portfolio and the agency i.e. interact with administration staff and staff within other departments; work to create positive working relationships within BronxWorks

Supervisory expectations:

Conduct regular meetings with program directors and coordinators (at least once per month)

Perform case record reviews (sample case records of all programs at least once per month)

Perform staff evaluations (progress reports for all programs at least once per month)

Organize and plan staff training

Read analyze and respond in writing to monthly reports from program directors hours per week

Assist with personnel issues

Develop job descriptions

Review and approve all staff hiring

Discipline staff including placing staff on interim performance review when appropriate

Review and approve vacation requests

Monitor staff compliance to agency guidelines (use of sick time on-time performance etc.)

Assist in the termination of staff when necessary

Participate in interdepartmental meetings and events

Actively support agency-wide events

Share resources with other departments

Participate in relevant interagency organizations and coalitions

Represent agency at public events

Qualifications:

Masters Degree in Social Work Public Administration Business or related field

Expertise in public benefits systems and program administration.

Five to seven years experience in a social services agency with contract management

responsibility

Three to five years supervisory experience

Solid budget management and grant writing experience

Knowledge of NYC benefit systems including SNAP Medicaid Cash Assistance SSI/SSD and Fair Fares.

Skills/Abilities:

Excellent communication skills

Excellent computer skills

Ability to use a computer for prolonged periods

Ability to occasionally lift and/or move up to 10 pounds

Ability to stand walk or sit for long periods of time

Ability to bend and retrieve objects and/or documents

Ability to climb five flights of stairs

Ability to travel in the boroughs of New York City and its adjacent counties via public transportation

Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather.

Background Information on BronxWorks and Office/Program:

Provide coverage for colleagues

Help to grow and expand programs under your portfolio and the department

Stay up to date with government benefit and entitlement programs

Travel to conferences and meetings throughout NYC and abroad as needed

Complete all other work related duties as assigned by Department Director

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact