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Executive Assistant to the CTO & CPO

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Job Location drjobs

Chicago, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

Sprout Social is looking to hire an Executive Assistant to support our Chief Technology Officer (CTO) and Chief Product Officer (CPO).

Why join Sprouts Product & Engineering team

Sprout believes the best product experiences come from empowered product development teams that develop expertise in their domain and empathize with customer challenges. Whats unique about our Product & Engineering org is that it consists of cross-functional teams we call squads inclusive of product managers designers data scientists and engineers. Youll get to work on a tech-giant scale with smaller supportive teams where every product manager and engineer has the chance to impact our company and our customers. If you value solving hard problems with the smartest people in the industry and have a true customer-centric approach our Product & Engineering org just might be the place to accelerate your career.

This role reports to the Chief of Staff to the CTO.

What youll do

As an Executive Assistant at Sprout Social you will play a critical role in supporting the CTO and CPO ensuring the seamless operation of the engineering and product organizations. Youll work closely with leadership and their Chiefs of Staff to align priorities and maintain effective communication across this dynamic position youll manage complex schedules tackle strategic initiatives and drive operational efficiency. Success in this role requires the ability to navigate ambiguity anticipate needs and make proactive informed decisions to support the business and leadership team.

Calendar & Meetings Coordination:

  • Collaborate closely with the CTO CPO and Chief of Staff to align priorities and ensure their schedules accurately reflect organizational goals.
  • Coordinate and manage meetings ensuring key engineering and product stakeholders are included as necessary.
  • Assist the Chief of Staff in preparing meeting agendas gathering materials and distributing detailed meeting notes with clear action items to the relevant technical and product teams.
  • Conduct regular reviews of the CTO and CPOs calendars to optimize time management streamline scheduling and minimize conflicts.

Cross-functional Project Work:

  • Support the logistical and tactical coordination of key engineering and product initiatives including scheduling meetings securing meeting rooms for in-person or hybrid sessions and managing related logistics.
  • Serve as a liaison between the CTO CPO and cross-functional teams to maintain alignment on technical priorities and ensure smooth communication across departments.

Travel & Expense Coordination:

  • Manage travel logistics for the CTO CPO and key team members ensuring travel plans align with critical product and engineering deadlines such as releases demos onsite meetings and offsites.
  • Prepare and submit timely expense reports ensuring compliance with budget guidelines and company policies.
  • Proactively adjust travel arrangements to accommodate last-minute changes including flight cancellations or modifications to arrival/departure schedules.

Product & Engineering Event Management:

  • Plan and organize internal and external events including engineering offsites onsites and team-building activities.
  • Support the logistics and coordination of quarterly product reviews all-hands meetings and other key gatherings for product and engineering teams.
  • Gather feedback from internal engineering and product teams after events to identify areas for improvement and optimize future event planning.

Administrative & Support Tasks:

  • Oversee budgets for technical operations product initiatives and related events ensuring financial efficiency and adherence to budgetary guidelines.
  • Facilitate internal communication ensuring timely and accurate dissemination of critical messages to the relevant product and engineering teams.

What youll bring

The minimum qualifications for this role include:

  • 5 years of experience providing high-level administrative support to C-suite executives including previous or current experience as an Executive Assistant
  • Proven experience working in a fast-paced environment with a strong understanding of managing complex engineering and product operations.
  • High proficiency with productivity tools (Google Workspace Slack Zoom) and collaboration platforms (Confluence) used in engineering and product management.
  • Extensive experience with expense management and travel booking software

Preferred qualifications for this role include:

  • Experience supporting executives within engineering product development or technology teams.
  • Familiarity with software development life cycles Agile methodologies and product release processes.
  • Strong understanding of technical documentation project management workflows and technical reporting processes.
  • Willingness to provide flexible support outside regular office hours as needed. While we aim for a consistent schedule occasional exceptions may arise

How youll grow

Within 1 month youll plant your roots including:

  • Complete Sprout Socials new hire training and onboarding program alongside other new team members gaining a comprehensive understanding of our products and how your role contributes to the organizations success.
  • Collaborate with the Chief of Staff to define key success metrics for your role and establish a framework for measuring progress.
  • Develop a deep understanding of the CTO and CPOs priorities leadership styles and communication preferences.
  • Build strong working relationships with the engineering product and Chief of Staff teams to ensure alignment and smooth collaboration.
  • Begin managing daily administrative tasks including email triage meeting preparation and scheduling ensuring efficiency and organization.

Within 3 months youll start hitting your stride by:

  • Build strong relationships with cross-functional leaders in Product and Engineering to understand their working models and ensure seamless collaboration.
  • Take full ownership of scheduling travel logistics and event coordination ensuring smooth operations and effective coordination across technical and product teams.
  • Drive process improvements to streamline administrative workflows and increase efficiency.
  • Support cross-functional projects by collaborating closely with engineering product teams and the Chief of Staff to ensure timely execution and alignment with strategic goals.

Within 6 months youll be making a clear impact through:

  • Anticipate the needs of the CTO and CPO proactively managing their schedules and reducing their administrative workload.
  • Continuously refine administrative processes to improve efficiency and enhance communication flow between technical leadership and their teams.
  • Take on increasing responsibility for supporting high-impact cross-departmental initiatives ensuring smooth coordination and execution across teams.

Within 12 months youll make this role your own by:

  • Collaborate with the Chief of Staff to streamline and enhance scheduling and workflow practices driving greater efficiency and effectiveness.
  • Actively seek and respond to feedback from peers customers and leadershipboth solicited and unsolicitedto continuously improve processes and outcomes.
  • Bring fresh ideas and innovative solutions to the table using your unique skills and perspective to drive positive change and make an impact in ways we havent yet imagined.

Of course what is outlined above is the ideal timeline and responsibilities but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

Were proud to regularly be recognized for our team product and culture. Our benefits program includes:

  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance like our flexible paid time off and parental leave program
  • High-quality and well-maintained equipmentyour computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our program and employee-led diversity equity and inclusion initiatives.
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful convenient and state-of-the-art offices in Chicagos Loop and downtown Seattle for those who prefer an office setting

Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However we are not set up in all states so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter.

Individual base pay is based on various factors including work location relevant experience and skills the responsibility of the role and job duties/ the United States we have two geographic pay zones. For this role our current base pay ranges for new hires are:

  • Zone 1: $88000 (min) $110000 (mid) $132000 (max) USD annually
  • Zone 2: $80000 (min) $100000 (mid) $120000 (max) USD annually

The listed ranges represent the expected earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable consistent and competitive ranges. We also evaluate compensation bi-annually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employees total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprouts equity plan. Employees (and their dependents) are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health (a wellness benefit). Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers Flexible Paid Time Off and ten paid holidays. We have outlined the various components to an employees full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race color religion national origin or ancestry sex (including sexual identity) age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law. Learn more about our commitment to diversity equity and inclusion in our latest DEI Report.

If you require a reasonable accommodation for any part of the interview process or to submit your application please email us at Include the nature of your request and your preferred contact information. Well do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g. you send your resume but are not requesting an accommodation).

For more information about our commitment to equal employment opportunity please click here (1) Equal Opportunity Employment Poster (2) Sprout Socials Affirmative Action Statement (3) Pay Transparency Statement.

When you apply for employment with Sprout Social we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software Inc. and Crosschq Inc. cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controllers behalf. Accordingly if you are located outside of the United States by clicking Submit Application on this site you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our . California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally Sprout Social participates in the E-Verify program in certain locations as required by law.

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Required Experience:

Chief

Employment Type

Full Time

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