PACE Outreach and Enrollment Manager (Central Valley PACE - MODESTO)
PACE Outreach and Enrollment Manager (Central Valley PACE - MODESTO)
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$ 72758 - 76396
1 Vacancy
Job Description
Responsible for planning development and management of the PACE (Program of All-Inclusive Care for the Elderly) outreach enrollment marketing and activities to promote and maximize awareness of PACE within the community. Design development and production of outreach and marketing material in conjunction with the GVHC marketing team.
Will support our Merced and Modesto PACE Clinics working 8:00am 5:00pm
Compensation:
$72758.40 - $76396.32 Annually
Essential Duties and Responsibilities
- Effective communication and problem solving skills.
- Design and development of sales and marketing materials ensure all materials are up to date.
- Ensure positive experience for potential enrollees candidates and their families for the PACE program.
- Delivery of all marketing material.
- Ensure compliance with all applicable CMS (Centers for Medicare & Medicaid Services) and California Department of Health Care Services (DHCS) and/or Department of Managed Health Care (DMHC) sales and marketing policies rules and regulations.
- Recruitment activities and member processes.
- Plan and organize internal and external marketing events.
- Establishes and maintains relationships with community leaders and partners including physicians hospital discharge planners post-acute facilities and other potential referral sources in the service area.
- Develops and implements annual marketing plan to achieve enrollment goals.
- Determine appropriate sales and marketing techniques to outreach to diverse social and ethnic groups and to communicate effectively with them.
- Develop systems and procedures to efficiently track and trend all sales activity.
- Other duties as required.
Physical Demands
- Ability to lift up to 30 pounds. Moving lifting or pushing greater than 30 pounds should be done with assistance as appropriate.
- Must be able to hear staff on the phone and those who are served in-person and speak clearly in order to communicate information to clients and staff.
- Must have vision with or without lenses that is adequate to read memos a computer screen personnel forms and clinical and administrative documents.
- Must have high manual dexterity.
- Must be able to reach above the shoulder level to work must be able to bend squat and sit stand stoop crouching reaching kneeling twisting/turning fingering and feeling.
Work Environment
- Potential exposure to biohazards including infectious material and waste and any other conditions common in a health care environment.
- Subject to unpleasant odors.
- The noise level is usually quiet to moderate but may at times be noisy and crowded.
Education/Experience Requirements
Minimum Qualifications
- Work is varied and moderately complex and requires a moderate degree of discretion and independent judgment.
- Must have strong communication and presentation skills both oral and written.
- Proficient in Microsoft Office applications; advanced Microsoft Excel experience required.
- Strong interpersonal and sales skills.
- Must take and pass the State of California DHCS PACE and Medi-Cal Marketing Certification exam within 60 days of hire.
- Meet a standardized set of orientation and/or individual competencies for the specific position description established by Central Valley PACE and approved by CMS before working independently.
- Detail oriented precise and well organized.
- Knowledge on how to create contacts and generate a referral source.
- Comfortable with monthly goals and productivity metrics.
- Current BLS CPR Card certified by the American Heart Association.
- Valid California Drivers License acceptable driving record and vehicle insurance.
- Bilingual: Spanish/English preferred.
- Knowledge of PACE marketing regulations (state and federal) preferred.
- Principles and practices of health care service delivery managed care health care systems preferred
- Knowledge and/or experience with the senior care market including competitors regulations and available resources preferred.
Education/Experience
- High school degree required.
- Bachelors Degree in Business Marketing or related field preferred.
- Three (3) years progressively responsible marketing or sales experience in the health care industry or related field.
- Experience with HMO Medi-Cal/Medicaid Medicare and senior care related sales preferred.
- At least one (1) year experience working with seniors (professional and personal experience accepted) preferred.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
- Compliance Management
- Administrative Functions
- Oversight
- Administrative Activities
- Administrative Tasks
- Budget Preparation
- Facilities Management
- Daily Operations
- Account Management
- General Ledger Accounts
- Personnel Files
- Administrative Management
- Financial Statements
- Administrative Operations
- Annual Budget
