Assistant to the Class Deans - Research and Assessment
Assistant to the Class Deans - Research and Assessment
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Job Description
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial socio-economic and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty administration and staff.
Job Description:
Amherst College invites applications for the Assistant to the Class Deans - Research and Assessment position. The Assistant to the Class Deans - Research and Assessment is a full-time year-round position starting at $28 per hour - commensurate with experience.
Reporting to the Senior Associate Dean of Students Class Dean the Assistant to the Class Deans - Research and Assessment provides high-level administrative support to the Class Deans is a key liaison with the Registrars office and serves as a resource in solving complex administrative issues. Additionally this position assists the Class Deans office in tracking assessment data research and report writing on a variety of topics as needed.
The Assistant to the Class Deans - Research and Assessment provides a wide range of administrative support to the Class Deans Office which is vital in order to support students academic progress at the Assistants tasks follow an annual rhythm that aligns with the academic calendar in regard to tasks such as supporting the Academic Standing process extensions and supporting the student return process. However each day contains a wide variety of tasks that are often unpredictable. From greeting students and other guests as needed which at times includes managing urgent student crises and connecting them to their class dean or other campus resources to supporting the deans in managing unanticipated urgent appointments and/or research alongside the daily or weekly tasks that must be maintained. The Assistant is responsible for clear professional communication within the office as well as with students faculty staff and occasionally with this position is not responsible for sharing policies with students it is important that they understand the relevant academic policies in order to provide direction to students and to ensure the offices business processes are functioning correctly.
This position is not eligible for remote work.
Summary of Responsibilities:
Class Dean Administrative Support
Serve as a Class Deans Office information resource determining student needs providing information and directing them to the appropriate person/department
Act as a liaison between students and faculty and parents and deans as well as other offices (Registrar Financial Aid Admissions Institutional Research and the Office of Community Living)
Collaborate with the Registrars office and faculty members to assist with missing and final grade submittal process
Maintain class deans calendars schedule meetings and events including coordinating logistics and prepare and distribute agendas
Schedule and coordinate meetings with individual students committees and groups
Maintain education records in Maxient and Perceptive Content
Academic Extensions process documents communicate with students faculty and Registrars Office
Assist in onboarding new Faculty Class Deans in understanding office procedures and preparing for cyclical academic processes
Greet visitors and respond to both internal and external correspondence via the telephone and in person; refer individuals to appropriate departments as necessary
Provide direction and/or assistance in resolving problems issues and/or complaints that may be sensitive in nature
Research and summarize data for regularly assigned or special projects. Review prepare and process paperwork and/or electronic requests
Compile compose and edit documents; produce and distribute documents including correspondence policies and reports such as semester withdrawals course withdrawals and for readmission to the college
Data Steward and Institutional Research liaison
Maintain permission process for unusual enrollment requests that require Class Dean approval
Course Withdrawals manage and coordinate semester multiyear medical and voluntary withdrawals as well as reduced course load requests
Committee on Academic Standing (CAS)
Compile track and prepare all CAS reports
Communicate with faculty to obtain mid-semester student information
Facilitate CAS meetings including digital documents
Generate send and document CAS letters
Attend/participate in meetings or serve on committees and work groups for respective area
Prepare draft procedural documents for final committee/work group review and take notes or prepare minutes
Make travel arrangements and prepare and submit travel and expense claims
General office management in partnership with administrative colleagues keep contact information current develop and maintain standard office operating procedures establish and manage project timelines
Provide backup for suite reception
Research Gathering and Organizing Assessment Data
Work closely with Senior Associate Dean of Students and Sophomore Class Dean to implement monitor and update assessment practices
Research peer institutions and other sources of best practices as needed regarding student support services
Document information gathered through both the Class Deans assessment efforts and research projects in a format to be shared with others
General Office Support
Support special events projects and initiatives organized by the office including but not limited to: preparing announcements invitations and certificates; displaying information; managing catering and maintenance requests; and completing any follow-up correspondence
Archive student files
Supervise support and develop casual and student employees as needed
Qualifications:
Required
Associates Degree
Five years of related experience
Demonstrated administrative organizational and time-management skills
Excellent written and verbal communication interpersonal and customer service skills
Sensitivity to issues of confidentiality
Ability to take initiative work independently and collaboratively
Accuracy and keen attention to detail
Proficient in Microsoft Office and able to learn new software such as Business Objects Maxient Image Now and Workday
Successful CORI check result
Required reference and background checks
Preferred
Bachelors Degree
Amherst College is pleased to provide a comprehensive highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.
Interested candidates are asked to submit a resume and cover letter online at Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Employment Type
Full-Time
