Assistant Manager - EIT
Assistant Manager - EIT
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Job Description
Should have a good verbal and written communication. Should have good working knowledge of Virtualization Hypervisors. VMware Hyper-V would be preferred ones. experience on multiple cloud and on premises technology good hands-on experience on Windows Active Directory networking security and troubleshooting Should have good working knowledge of Virtualization Hypervisors. VMware Hyper-V would be preferred ones. Should have good grasping power and willingness to learn and acquire knowledge about the technologies they might have not worked upon however it called for. Should have worked in AWS services such as - VPC EC2 S3 ELB etc Should experience on team management. working knowledge on VDI configuration. Attend all the calls forwarded by Service Desk. Ensure all Service Desk tickets are resolved within WNS agreed SLA. Escalation and troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management. Escalate calls to the next level as & when required to the respective Backend teams and SMEs and follow up to its closure with a complete resolution. Provide accurate shift handovers. Rotational shifts (including night) Coordination with external vendor for the Issue resolution and solution Domains to support: Must AWS AZURE and google cloud management and security basing coading access management manage high availability. Advantage cost management Audit management documentation and
Qualifications :
Bachelors Degree.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
