Manager, Epic Ancillary Applications
Manager, Epic Ancillary Applications
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Salary Not Disclosed
1 Vacancy
Job Description
Welcome to Ovation Healthcare!
At Ovation Healthcare (formerly QHR Health) weve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcares vision is to be a dynamic integrated professional services company delivering innovative and executable solutions through experience and thought leadership while valuing trust respect and customer focused behavior.
Were looking for talented motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcares corporate headquarters is located in Brentwood TN. For more information visit.
Summary:
The Manager of Ancillary Applications is responsible for overseeing the implementation support and maintenance of the ancillary applications within the organization. These applications which support various non-core hospital or healthcare IT functions include systems for radiology laboratory pharmacy billing and other critical services. The Manager of Ancillary Applications ensures that these systems are fully integrated optimized and compliant with relevant standards enabling the efficient operation of ancillary services. The role involves managing a team of application specialists and collaborating with internal stakeholders to assess implement and improve technology solutions. The Manager will also be responsible for the day-to-day operations of ancillary application services managing project timelines budgets and ensuring proper documentation and training for staff.
Job Duties:
Oversee the implementation support and ongoing maintenance of ancillary applications supporting radiology laboratory pharmacy billing and other critical healthcare services.
Manage a team of application specialists providing guidance mentorship and performance oversight to ensure effective service delivery.
Collaborate with internal stakeholders including clinical and IT teams to assess technology needs and identify opportunities for system improvements and optimizations.
Ensure ancillary applications are fully integrated with core hospital systems and comply with relevant healthcare standards and regulatory requirements.
Lead and manage projects related to ancillary application implementations upgrades and enhancements including planning timelines resource allocation and budget oversight.
Monitor day-to-day operations of ancillary applications promptly addressing system issues to minimize disruption to clinical and administrative workflows.
Develop and enforce proper documentation standards including technical procedures system configurations and user guides.
Coordinate training programs and resources for staff to ensure proficient use and understanding of ancillary applications.
Evaluate emerging technologies and industry trends to recommend enhancements that improve ancillary services and operational efficiency.
Communicate effectively with leadership and stakeholders to provide updates on application status project progress and risk management.
Responsible for all applications under their leadership (optime/anesthesia/radiant/cupid) and other third-party applications.
Additional responsibilities may be assigned as required to support the organizations goals.
Education & Certifications:
Bachelors Degree
Certified Healthcare CIO (CHCIO) or Certified Professional in Healthcare Information and Management Systems (CPHIMS) (Preferred)
Epic application-specific certifications (optime anesthesia radiant cupid).
Core Competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; and responds well to questions.
Written Communication - Able to read and interpret written information.
Teamwork - Contributes to building a positive team spirit.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions responds to management direction; Takes responsibility for own actions; Keeps commitments.
Adheres to Ovation Healthcare Values Code of Conduct and Employee Handbook.
Completes all yearly education in a timely manner.
Keeps certification and/licensure required for position up-to-date with no expiration.
Working Conditions and Physical Requirements:
Reliable high-speed internet connection is required for all remote/hybrid positions.
Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing cloud-based tools and other online work-related activities.
A HIPAA-compliant work environment is required including a secure workspace free from unauthorized access or interruptions no use of public Wi-Fi unless connected through a secure company-provided VPN and compliance with all applicable HIPAA privacy and security regulations.
Required Experience:
Manager
Employment Type
Full-Time
