Operations Administrator
Operations Administrator
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Job Description
Unlock your potential with Quantum ePay Were a full-service financial technology provider that helps business owners lower their costs earn more money and improve their quality of life. We offer truly innovative payment processing solutions and an ever-expanding line of products to boost productivity enabling our clients to operate efficiently and effectively in confidence. With a focus on providing exceptional service to our merchants we bestow integrity teamwork passion and delivering reliable service. Our company is growing and we are seeking experienced business professionals!
Were looking for a detail-oriented Operations Admin to work alongside our Operations Analyst supporting the team by organizing data maintaining reporting systems and helping streamline workflows. If youre eager to learn and comfortable with tools like Excel and Power BI this is a great opportunity to grow with a fast-paced team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Track and organize ongoing projects and tasks in ClickUp keeping timelines owners and statuses updated.
- Create and maintain internal documentation guides SOPs forms and templates using tools like Word Excel and Canva.
- Support reporting needs by cleaning and formatting data in Excel using formulas and pivot tables.
- Monitor Power BI dashboards and flag issues related to data or refresh errors.
- Assist with tool and vendor research onboarding checklists and system updates.
- Maintain trackers for operational processes tool usage and system updates to ensure smooth workflows.
- Assist in producing data dictionaries data curation documentation flow charts and reporting UX/UI designs to support reporting and analysis.
- Keep agendas meeting notes and action items organized across team meetings.
- Help with miscellaneous tasks that support the team and improve operational efficiency.
QUALIFICATIONS:
- 1-2 years of experience in an administrative operations or project support role.
- Proficiency in Microsoft Excel (including pivot tables VLOOKUP/XLOOKUP and basic formula creation).
- Strong written communication skills and attention to detail.
- Organized and able to manage multiple responsibilities across different tools and projects.
- Willingness to learn and troubleshoot issues across tools like Power BI ClickUp and HubSpot.
- Self-starter who can work independently while also collaborating effectively with team members.
NICE-TO-HAVE:
- Familiarity with Power BI or dashboard tools.
- Experience with ClickUp HubSpot Canva or similar platforms.
- Interest in process improvement tech tools and documentation.
- Understanding of data modeling and experience with entity-relationship diagrams
- Payment processing industry knowledge
SALARY: This role includes quarterly profit-sharing bonuses as part of a total compensation package in addition to a full range of medical dental retirement planning and other benefits. Base hourly range: $22 - $26/hr
Salary including quarterly profit-sharing bonus and comprehensive benefits program range (annualized): $62637 - $72621
LOCATION: This role requires the employee to work onsite full-time at our Anaheim Hills location.
WHY WORK HERE
- Awarded Top Workplace of Orange County by the OC Register three years in a row!
- PTO and Paid Holidays!
- New state-of-the-art open-concept facility with stand-up desks balance boards stationary bikes and more!
- Work hard play hard culture!
- Monthly Beer Socials and BBQs!
- Proven promote from within mentality!
- Benefit offerings:
- Medical dental vision acupuncture and chiropractic
- 401k Safe Harbor; 100% employer match processed semi-monthly up to 4%
- Profit Sharing; paid on a quarterly basis
Required Experience:
Unclear Seniority
Employment Type
Full-Time
