Senior Manager, Member Engagement
Senior Manager, Member Engagement
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$ 90000 - 180000
1 Vacancy
Job Description
Position Summary...
Sams Club is Member obsessed and growing fast. Increasing our Membership base sits at the core of the companys growth. As Senior Manager of Membership Acquisition at Sams Club you will play an important part in driving Membership growth for years to come. We are looking for a talented highly analytical leader who will generate and utilize data-driven insights to inform decision-making across membership strategy & performance team. If you are an effective collaborator who is adaptable strategic agile and combines a member-first mindset with a bias for action to quickly drive results for our members and for the business this role is for you.Everything starts with Membership at Sams Club and we are looking for a talented leader to sit at the heart of driving membership acquisition & growth at one of the fastest growing most loved and most trusted memberships in retail. This position is based in Bentonville Arkansas.
What youll do...
What you will do...
- Own and Scale Sponsored Membership Partnerships: Lead B2B end-to-end strategy outreach negotiation and execution for partnerships where businesses offer Sams Club memberships to their associates. Develop and manage a robust pipeline across key verticals (e.g. healthcare education military) driving scalable acquisition growth from initial outreach through renewal.
- Build High-Impact Collateral and Pitch Materials: Create tailored business cases and presentations for employer partners. Work with MAP Legal Merchants and Marketing to ensure proposals are compliant compelling and executable.
- Drive Execution and Project Oversight: Manage partner onboarding and launch coordination across internal teams. Lead initiatives to streamline renewals automate workflows and ensure partner success
- Track Performance and Optimize for Results: Monitor campaign KPIs in partnership with the Senior Analyst. Identify conversion gaps track CAC efficiency and recommend actionable optimizations.
- Lead Strategic Planning and Performance Reporting: Contribute to MBRs/QBRs and financial planning with data-driven insights. Track spend versus plan analyze partner outcomes and inform roadmap decisions.
- Support 3rd Party Direct to Consumer Partnerships: Act as a strategic advisor on affiliate/perks opportunities. Provide input on partner evaluations offer design and performance management.
- Cross-Functional Collaboration: Work across MAP (Sams Club advertising arm) Finance Legal and Merchants to align on executional strategy and partner prioritization.
- Coach and Support Junior Team Members: Guide the Manager and Senior Analyst on tactical execution strategic thinking and professional development.
- Champion Process Development: Build and maintain scalable playbooks outreach models and performance tracking systems to support growth across all acquisition partnerships.
What You Bring:
- You thrive in ambiguity and are energized by creating structure where none exists balancing speed with thoughtful execution in evolving environments.
- You bring experience in sales business development or strategic partnerships and are confident managing deals end-to-end from outreach and negotiation through launch and renewal.
- You know how to build and maintain a strong pipeline of partner opportunities prioritize effectively and move multiple deals forward simultaneously.
- You are a clear persuasive communicator who can distill complex concepts into compelling strategic narratives for cross-functional teams and senior leaders.
- Youre structured and detail-oriented with high operational standards and a strong sense of ownership in your work.
- Youre intellectually curious and open to learning embracing feedback and change as part of growing a new and evolving function.
- You bring a collaborative one-team mindset supporting peers building strong internal relationships and contributing to a positive high-performance culture.
- Bonus: You have experience in loyalty affiliate/performance marketing or third-party partnerships and know how to convert customer insights into business results.
- You are aligned to Walmart values: service to customer (member); respect for individual; strive for excellence; act with integrity.
For information about PTO see Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more.Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility see . Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications. Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.Minimum Qualifications...
Preferred Qualifications...
Primary Location...
2101 Se Simple Savings Dr Bentonville AR 72712-4304 United States of America
Required Experience:
Senior Manager
Employment Type
Full-Time
