drjobs Head of Revenue Operations

Head of Revenue Operations

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1 Vacancy
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Job Location drjobs

Santa Monica, CA - USA

Yearly Salary drjobs

USD 180000 - 225000

Vacancy

1 Vacancy

Job Description

Tapcart is the leading mobile app platform for the worlds fastest-growing Shopify brands. We help marketers and eCommerce teams strengthen their brands and create differentiated customer experiences through a direct mobile channel.

Our platform powers mobile shopping for over 50 million consumers and processes more than $8 billion in revenue annually. Brands like Bis Grove Collaborative and Ruggable trust Tapcart to turn mobile traffic into high-retention high-growth relationships with mobile apps launched in hours not months.

THE ROLE

As the Head of Revenue Operations you will be the strategic and operational backbone of the GTM this role youll architect and manage the systems processes and strategies that power our revenue engine. Youll partner closely with senior leaders to improve forecasting accuracy streamline the quote-to-cash workflow and deliver actionable insights that accelerate growth.

Youll be a critical player in driving operational excellence and enabling scale across the full revenue lifecycle from pipeline generation to billing. This is an opportunity to own a high-impact function at a fast growing SaaS company with a category-defining product.

HOW YOU WILL MAKE AN IMPACT

  • Reporting & Analytics

    • Build and maintain reporting infrastructure to support accurate pipeline tracking and revenue forecasting and BI.

    • Deliver timely performance attribution and forecast reporting to support executive planning priority-setting and board reporting.

    • Transform how we analyze GTM performance by supporting the migration of key reporting data into our BI platform.

    • Use data to shape account and territory segmentation helping teams focus on high-value opportunities and maintain balanced coverage.

  • GTM Systems & Infrastructure

    • Own and optimize the systems infrastructure for forecasting pipeline management contract execution and billing operations.

    • Work cross-functionally to select implement and manage systems that enhance team productivity data quality and revenue operations at scale.

    • Implement scalable workflows for pipeline hygiene opportunity attribution contract execution and subscription management.

  • Process Optimization & Sales Enablement

    • Streamline sales workflows to improve lead management and pipeline accuracy partnering with sales leaders to remove friction and boost deal velocity.

    • Champion user training adoption and consistent processes across GTM teams.

  • Deal Desk & Commercial Operations

    • Oversee legal and pricing approvals working closely with Sales CS Legal and Finance.

    • Support contract creation and delivery processes for new business renewals and expansions.

WHAT SKILLS YOULL NEED

  • 5 years of experience in Revenue Operations with 2 years in a leadership role at a high-growth B2B SaaS company preferably in ecommerce or martech.

  • Strong ability to turn complex data into clear actionable insights through both quantitative and qualitative analysis.

  • SQL/BigQuery common data reporting tools Salesforce Admin API workflows

  • Understanding of SaaS revenue models pricing structures and B2B sales processes.

  • Proven track record of improving forecast accuracy operational efficiency and cross-functional collaboration.

  • Analytical and systems thinker with excellent communication and project management skills.

BONUS IF YOU HAVE:

  • Experience supporting Partner Sales or multi-region GTM strategies.

  • Familiarity with Shopify ecosystem and usage-based billing models.

  • Exposure to legal review processes especially in contract modification or redline review.

SALARY RANGE: $180000-$225000 Annual OTE

This position is not eligible for visa transfer or sponsorship.

This position is remote eligible in the following states: AL AZ CA CO FL GA IL MA ME MI NV NJ NY NC OH OR PA TN TX UT VA WA

TAPCART PERKS AND BENEFITS:

  • Financial Wellness

    • 401(k) plan and equity grants for all full-time employees because we grow together

    • Competitive compensation with room to grow

  • Health & Wellbeing

    • Affordable high-quality medical dental and vision coverage

    • Mental health support via Headspace and Talkspace ensuring your whole self is supported

  • Flexibility & Time Off

    • Flexible PTO policy take the time you need to rest and recharge

    • 11 paid company holidays

    • Work remotely

  • Work-Life Balance with a Tapcart Twist

    • One-time home office setup stipend to get you started

    • Recurring merchant shopping stipend so you can experience the magic of Tapcart like our customers do

WHY JOIN TAPCART

Were a Santa Monica-based tech company with the energy of a startup and the momentum of a market leader . At Tapcart we believe building great products starts with building an environment where passionate people can thrive.

Since our $50M Series B in 2021 weve continued scaling our platform and our community of merchants. Backed by world-class investors and trusted by leading eCommerce brands were on a mission to redefine mobile shopping and were just getting started.


Recruitment Disclaimer:

Please be aware that Tapcart Inc. (Tapcart) and our official professional recruiting agencies and platforms do not:

You may see all job vacancies on our official Tapcart channels:

Employment Type

Full-Time

Department / Functional Area

Finance

About Company

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