College Services Advisor
College Services Advisor
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Job Description
College Services Advisor
Reference Number: JR248888
Location: Kaplan International College London
Working Pattern: Full Time 37.5 hours per week
Contract Type: Permanent
Number of roles: 4
Salary: 27500 per annum
Join our team as a Senior College Service Advisor
Being a part of this team has been one of the most rewarding experiences of my career. Every day I get to support students in realizing their potential while working with an amazing group of colleagues who share the same passion for education. - Dmytro Kuzmenko College Service Advisor.
Why Join Us
Explore our website: #KICL #KaplanLifeFOLLOW US for more content! YouTube: you will do
As a College Services Advisor youll play a vital role covering all aspects of student support and success from welcoming to the College to registering at their chosen university. The team provides support across a range of areas including student wellbeing and support academic and quality assurance student progression compliance and administration.
A detailed job description can be viewed here.If the link does not work for you please copy and paste the following URL into your web browser: youll bring to the role
Ability to deliver excellent customer service skills.
Good verbal and written communication skills.
Strong interest in working in education and in particular international students.
Confident with IT in particular Microsoft Excel.
Excellent organisational skills and the ability to manage time effectively.
Willingness to work flexiblyy.
Experience of working as part of a team to achieve goals.
Attention to detail.
Ability to take initiative.
A strong commitment to Equality Diversity and Inclusion.
A strong commitment to Safeguarding.
What we offer
As well as a competitive salary and paths for career progression we offer a comprehensive benefits package that includes:
28 days annual leave*
Big discounts on Kaplan courses for you and your family
24/7 confidential helpline providing counselling and other support services
Company pension contributions
Maternity Adoption Shared Parental and Paternity/Partner pay which is well above statutory levels
Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on 21st August 2025. Note we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Additional Application Information
Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including childrens barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young addition to the DBS check for roles that include teaching or coaching a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.
Application Support
If you require support completing the application or wish to talk to someone about the role please email the Recruitment Team .
Disability Confident Scheme and Reasonable Adjustments
At Kaplan International Pathways werededicated to fostering a diverse equitable and inclusive global workforce. As equal opportunity employers we ensure fair treatment for all employees safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010 and beyond.
We actively welcome individuals from varied backgrounds to apply for roles within our organisation appreciating the distinct viewpoints and contributions they especially encourage applications from underrepresented groups including diverse racial and ethnic backgrounds LGBTQ individuals women people with visible and hidden disabilities and individuals of any age or family status.
Following the submission of an application applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.
Our Employee Resource Groups
We proudly endorse and providea platform for our Employee Resource Groups such asKaplan Pride Higher Ground Race Ethnicity and Cultural Heritage Group Kaplan Ability Kaplan Women and Parents and Carers. These groups serve as vital forums for support connection and advocacy within our company.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
