MT Shared Catalog System Admin
MT Shared Catalog System Admin
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Job Description
State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.
State of Montana Employment Requirements:
- Employees of the State of Montana must be state residents or establish residency within an agreed upon timeframe.
- Applicants must be eligible to work in the United States on a permanent basis at the time of application.
TheMontana State Libraryhelps all organizations communities and Montanans thrive through excellent library resources and services.
TheMontana State Library (MSL)is seeking applications for a Montana Shared Catalog Systems Administrator.This is a full-time permanent position that is eligible for all applicable state benefits and retirement. The position is located in Helena or as a remote work option within the State of Montana.
Who is the State Library
MSL is an agency of the Montana state government. We employ a staff of 50 professionals who are dedicated to providing state-wide library information and support state government information natural resources information and geographic information for all Montanans. We support the development and excellence of Montanas public libraries and reading materials for individuals with visual or physical disabilities. We provide open free and transparent data to support the states land water and natural resources programs. Our culture is based on values of service to our users transparency and trust. The State Library is a modern 21st century library.
What will you be doing
Consortia & System Support of the MT Shared Catalog Integrated Library System
You will manage and resolve help desk requests that are received via a ticketing system phone or email in a timely manner that minimizes service interruptions for member libraries. Resolution may require research into system configurations and parameters and related library technology along with collaboration with vendor support. You will work collaboratively with the Shared Catalog team to develop best practices standards follow up procedures and system maintenance and procedure documentation.
Communications
Customer assistance and problem resolution are usually provided in a remote environment. You must be able to communicate information accurately and helpfully to individuals with varying degrees of systems knowledge. The incumbent should be comfortable with public speaking and presenting information at conferences or trainings. You can read the full job description here: MT Shared Catalog System Admin.
What are we looking for
We are seeking someone who is a creative problem solver with technology systems has experience working with a sophisticated library automation system able to provide a full range of technical end user support and who has a commitment to supporting Montana libraries. We require an Associates degree in database management principals and two (2) years of experience working with databases (or a combination of education and work equivalent). Preference will be given to applicants with experience with library systems and providing user support.
Application and Selection Process:
Your application must include a current resume and a cover letter telling us how and why this is the position for you. All materials must be attached to your application and marked as relevant via the State of Montana Careers page. Incomplete applications will not be reviewed or will be accepted until August 10 2025.
Employment Type
Full Time
