Repairs Manager
Repairs Manager
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GBP 35001 - 50000
1 Vacancy
Job Description
37 hours per week
We are looking for looking for a Repairs Manager to deliver an exceptional responsive repairs service across both tenanted and empty properties whilst ensuring that all work is carried out efficiently safely and to a high standard. You will ensure that staff contractors and third parties communicate clearly and effectively with customers and their representatives throughout the process with a strong focus on consistently achieving high levels of customer satisfaction.
You will be collaborating with the Responsive Repairs Manager and Head of Repairs to play a key part in the successful implementation of the Corporate Action Plan as well as ensuring the trust housing management system including the stock condition database in consistently maintained. You must influence a culture of customer excellence across the organisation ensuring that customers are at heart of all decision-making and take responsibility for the day-to-day operational management of a team of multi-skilled trades people. You will lead on the collection monitoring and reporting of KPIs identifying trends and areas where improvements can be made. Manage external contractors to confirm all work is delivered to agreed standards timescales and cost.
Providing inclusive and value-driven leadership thats drives a culture of trust respect and professionalism whilst consistently demonstrating high levels of integrity. Lead your team in a manner that supports our progressive vision whilst inspiring solid levels of performance through effective coaching and influence.
The successful candidate will be able to demonstrate that they are friendly and helpful through being approachable as well as showing enthusiasm with a can-do attitude. Managing time effectively attention to detail adaptability are all characteristics needed to succeed in this position.
If this sounds like you apply below!
Closing date: Monday 11thAugust 9am
Interview date: Thursday 21st August (in person)
INDMED
The Company
BDHT employs 170people and is dedicated to providing excellent services to our customers by having excellent staff. We are very much a learning organisation. We have a major commitment to identifying transferable skills within our employees and creating opportunities for individuals to grow.
BDHT is a people based organisation and our people are actively encouraged to bring their whole selves to work. The things that are important to you become important to us too.
We believe in our people and actively support them based upon three core themes: Look after yourself Look after your colleagues and Look after the business.
We are a great employer who pays fairly and has excellent terms and conditions. But above all we absolutely recognise that good performance is linked to happy staff so we actively encourage fun and expect that it is part of the normal working day.
Our Values
Our Benefits
Pension Scheme
32 Days Annual Leave Plus Bank Holidays
Employee Assistance Programme
Agile Working
Mental Health First Aiders
Holiday Buy Back Scheme
Healthcare Cash Back Scheme
Our Gallery
Documents
Required Experience:
Manager
Employment Type
Full-Time
