Operations Manager
Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
- Ensure production staff follows SERVPRO Franchise processes relating to customers and takes care of customer needs
- Network and build relationships with centers of influence (COIs)
- Keep the Owner or General Manager updated on production
- Manage production managers and manage production staff as necessary
- Oversee Work-in-Progress (WIP) meetings to monitor progress of jobs ensuring most efficient production possible
- Oversee or manage Large Loss jobs by providing quick responses to job loss site ensuring any size losses are handled professionally and profitably
- Oversee and verify accuracy of job estimates resulting in improved profit margin
- Ensure compliance with job standards to achieve defined results in production division
- Keep facility in working order ensuring equipment is well-maintained
- Make sure production team employees follow safety and risk management guidelines on the job site in the office and while traveling
- Review all job paperwork (scope estimate job diary and work orders) to ensure staff is ready to do the job efficiently and within compliance
- 2 years of operation management experience
- Effective written and oral communication
- Experience in cleaning/restoration industry preferred
- High school diploma/GED
- IICRC certifications preferred
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check subject to applicable law
- Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
- Exposure to chemicals
- Walking and standing for long periods of time driving sitting climbing
- Ability to climb ladders and work at ceiling heights
- Ability to work in tight spaces (e.g. crawls spaces under buildings)
- Repetitive pushing/pulling/lifting/carrying objects
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Employment Type
Full-Time
