Production Manager
Production Manager
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Job Description
- 401(k)
- Company car
- Competitive salary
- Donation matching
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- 2 years of water mitigation experience required
- 2 years of estimating experience required
- 1 years of construction experience preferred
- Strong managerial skills: management experience preferred but will train the right candidate
- Experience in the insurance industry is a plus
- Working knowledge of Xactimate estimating software preferred
- Comfortable with technology (iPad iPhone PCs etc.)
- Knowledgeable in job costing and quality control
- Effective at monitoring and managing multiple projects
- Driven to provide superior customer service
- Superior organizational skills: strong attention to detail required
- Outstanding written and verbal communication skills including but not limited to proper pronunciation and correct use of grammar
- Able to build rapport with individuals in high stress situations; able to show empathy; able to deal with angry or discourteous customers
- Time management skills; able to effectively prioritize and plan
- Strong problem solving and analytical skills
- Able to thrive in a fast paced work environment
- Able to communicate effectively with staff customers insurance adjusters and property managers
- Professional appearance and demeanor
- Valid drivers license with a reasonable driving record
- Available to respond to emergency calls after hours
- Create and/or review job scopes and estimates to ensure accuracy
- Supervise on-site crew calculate equipment needs and complete paperwork requirements for jobs
- Monitor jobs until completion (supervise team members and job progress; ensure that proper jobsite and employee appearance and behavior protocol is being followed)
- Perform production work as needed
- Resolve problems quickly as they arise
- Perform daily walk-throughs on all jobs
- Complete job file documentation including completion of time sensitive material
- Communicate job progress to appropriate parties (customer office team production team management)
- Ensure that customer needs and expectations are exceeded
- Recruit train and develop production team members
- Communicate and establish rapport with commercial insurance and residential customers to effectively promote SERVPRO services
- Participate in and contribute to company meetings
- Contribute to safety and risk management protocol
- If not already IICRC certified must be able to obtain certification within the first six (6) months of employment
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Employment Type
Full-Time
