Quality Assurance Manager - Job Description
The Quality Assurance Manager ensures all regulatory customer and internal quality standards are met. This role leads the QA and Sanitation teams oversees food safety programs and manages audits documentation and compliance efforts.
Key Responsibilities
- Lead QA and Sanitation teams (13 staff)
- Maintain compliance with HACCP FSMA USDA FDA and GFSI standards
- Conduct internal audits and manage third-party inspection readiness
- Oversee lab operations and QA testing (microbiological chemical organoleptic)
- Investigate customer complaints and implement corrective actions
- Manage QA budget and lab inventory
- Collaborate with plant leadership to improve sanitation and GMPs
- Generate reports to track KPIs and quality metrics
Requirements
Essential
- 10 years of experience in the food industry including 5 years in quality management
- Strong understanding of food safety regulations (USDA FDA FSMA etc.)
- Experience managing regulatory agency interactions and updates
- Food manufacturing experience
- Internal Audit Certification with 13 years of auditing experience
- Proven ability to hire lead and manage teams effectively
- Strong leadership and cross-functional collaboration skills
- Excellent communication interpersonal organizational and presentation skills
- Strong analytical and problem-solving abilities
Desirable
- Experience with document management systems
- Exposure to or experience with Supply Quality Programs
- 12 years of Supply Quality Management experience
- Six Sigma certification (Green Belt Black Belt or higher)
- Broad knowledge of quality assurance concepts practices and procedures
Required Experience:
Manager