MN LFD Customer Service - Part Time
MN LFD Customer Service - Part Time
Posted on :
26-07-2025
Employer Active
1 Vacancy
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Job Description
Job Title: Lewis Family Drug (LFD) Customer Service
Reports to: Chief Pharmacist Front End Manager
Status: Non-Exempt
Rate: $15.00-17.00/hr
Summary
The LFD customer service associate is responsible for providing friendly prompt and knowledgeable service to patients and customers.
Essential Duties and Responsibilities
- Learn Lewis Drug policies and procedures and perform them daily
- Professionally manage and assist in all customer sales returns wait times and complaints
- Answer phone calls promptly and in a polite manner
- Serve as liaison between the customer and various store departments by providing friendly courteous and prompt information
- Responsible for daily processes and opening and/or closing customer service machines
- Responsible for operating the cash register copier and other store equipment as necessary
- Responsible for keeping customer service/ front end clean neat and clutter free
- Promote Lewis initiatives and represent Lewis in a positive manner to our customers and communities
- Perform additional duties as assigned by the Chief Pharmacist/Pharmacist or Front End Manager
Employee Role Expectations
- Must be neat and clean in appearance
- Eagerness to help customers and patients with a positive and friendly attitude
- Strong organizational skills attention to detail and ability to multitask
- Must be a self-starter
- Willingness to take direction when needed
- Ability to maintain composure when dealing with challenging situations
- Ability and desire to learn new skills
- Work effectively as part of a team to support the entire pharmacy as well as individually
- Able to communicate effectively both verbally and in writing
- Dependable in attendance and job performance
- Possess the initiative to plan for and complete daily activities in coordination with other team members
Qualifications
- High school diploma or equivalent required (or in progress)
- Ability to handle transactions accurately and responsibly
- Basic math and computer skills
Physical Requirements
- Must be able to stand for long periods of time and move quickly from one workstation to another
- Must be able to constantly operate a cash register and other customer service equipment
- Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels
- Ability to lift/move items up to 40 lbs occasionally up to 10 lbs frequently and less than 10 lbs constantly
- Must have ability to communicate verbally with staff and patients
- Must be able to handle multiple tasks in a fast paced setting (data entry answering phones waiting on patients etc.)
Benefits (Full-time employees)
- Medical dental and vision insurance
- HSA FSA LPFSA options
- Voluntary options: life long-term disability life/long-term care hybrid cancer critical illness accident identity theft protection
- Employee discount includes prescriptions
- Retirement savings (401k)
- Paid Time Off (PTO)
- Paid volunteer time
- Company paid short term disability
- Company paid life insurance
- Discounted logowear
- Employee Assistance Program
Benefits (Part-time employees)
- Employee discount includes prescriptions
- Retirement savings (401k)
- Paid Time Off (PTO)
- Discounted logowear
- Employee Assistance Program
Employment Type
Part-Time
Department / Functional Area
Key Skills
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