ERP Team Lead â D365 F&O
ERP Team Lead â D365 F&O
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Job Description
Work Location
Ontario OfficeJob Title:
ERP Team Lead D365 F&O
Job Type:
Full-time permanent
Location:
Edmonton Kelowna Toronto preferred
About SNDL
SNDL is the largest private sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor Wine and Beyond Liquor Depot Value Buds and Spiritleaf. As a licensed cannabis producer SNDL also operates state-of-the-art indoor grow facilities and a diverse cannabis brand portfolio including Top Leaf Sundial Palmetto Spiritleaf Selects and Grasslands. SNDLs investment portfolio strategically supports the global cannabis industry through direct and indirect investments.
Position Summary
Reporting to the Senior Director ERP & Enterprise Applications the ERP Lead D365 F&O will lead a team of five Business Analysts and oversee the implementation optimization and support of Microsoft Dynamics 365 Finance & Operations (D365 F&O). This role is critical in aligning ERP capabilities with business strategy driving process improvements and ensuring the ERP system evolves with the organizations needs.
Key Responsibilities
- Lead mentor and manage a team of 5 Business Analysts fostering a high-performance collaborative and growth-oriented culture.
- Oversee the implementation configuration and continuous improvement of D365 F&O to meet evolving business needs.
- Collaborate with business stakeholders to gather and translate requirements into scalable ERP solutions.
- Ensure timely resolution of system issues and manage escalations with vendors and internal teams.
- Drive the development and execution of testing strategies including UAT and regression testing.
- Maintain comprehensive documentation for system configurations processes and support procedures.
- Monitor ERP system performance and identify opportunities for automation optimization and innovation.
- Ensure data integrity system security and compliance with internal and external regulations.
- Serve as the primary liaison between internal stakeholders and external ERP vendors.
- Manage ERP-related budgets timelines and resource allocation.
- Stay current with industry trends and D365 F&O roadmap updates to recommend relevant enhancements.
- Support change management initiatives and training programs to ensure successful adoption of ERP changes.
Qualifications
- Bachelors degree in Information Systems Computer Science Business Administration or a related field.
- Minimum 3 years of experience in a technology leadership role preferably in ERP or enterprise applications.
- Proven experience managing and developing a team of Business Analysts.
- Experience with Microsoft Dynamics 365 Finance & Operations.
- Demonstrated success in leading ERP implementations upgrades and business process transformations.
- Familiarity with Microsoft cloud technologies (Azure AD O365 SharePoint Teams).
- Excellent communication stakeholder engagement and project management skills.
- Strong analytical and problem-solving abilities with a focus on continuous improvement.
- Ability to manage multiple priorities in a fast-paced evolving environment.
Why Join Us
- Be part of one of the largest regulated products platforms in North America.
- Competitive compensation package performance bonuses and benefits.
- Opportunities for career advancement in a fast-scaling organization.
- Generous Vacation policy and annual vacation rollover.
- Store discounts across all our brands.
- Flexible hybrid work arrangements.
Employment Type
Full-Time
