Installation Production Manager for a Floor Coverings International
Greater Westfield Area
Full-Time MondayFriday Occasional Weekends
Bring Your Leadership to LifeOne Project at a Time
At Floor Coverings International were not just installing floorswere transforming homes and lives. As a locally owned and operated franchise backed by a nationally respected brand we take pride in delivering a 5-star customer experience from consultation to completion. Now were looking for a highly organized proactive and people-focused Installation Production Manager to help us deliver on that promiseevery time.
About the Role:
As our Installation Production Manager youll be the heart of our operationsowning the process from sale to installation. Youll coordinate installers communicate with customers ensure material readiness and troubleshoot with confidence. This is a fast-paced people-centered role where no two days are the same and your ability to juggle moving parts with precision and care will define our success.
Youll also represent the brand in the community contribute to local marketing events and support warehouse and vendor activities. If you love logistics and peopleand want to be part of a company where your work really mattersthis could be the perfect fit.
What Youll Be Doing:
- Oversee all installations schedule coordinate and ensure jobs are completed on time on budget and to the highest standards.
- Act as the primary contact for customers guiding them through timelines expectations and project updates with clarity and care.
- Meet with installers daily confirming job readiness clarifying expectations and addressing any potential obstacles.
- Order and track materials managing inventory and deliveries to ensure each project is fully prepared.
- Maintain accurate job records using Salesforce and internal systemsupdating status notes and next steps in real time.
- Conduct site visits to ensure quality address concerns and build customer confidence.
- Assist with warehouse organization job staging and tool/equipment management.
Who You Are:
- Experienced in the flooring construction or home improvement industry (REQUIRED)
- Exceptionally organized and able to manage multiple projects without missing a beat
- Personable professional and passionate about delivering an incredible customer experience
- A natural problem-solvercalm under pressure and confident in decision-making
- Comfortable with technologyfamiliar with tools like Salesforce Excel and project dashboards
- Able to work independently while staying aligned with your team
- Available for occasional weekend events
- Must have reliable transportation (mileage reimbursement provided)
Whats In It for You:
- Competitive salary: $50000$60000 base
- Bonus Opportunities: Designed to support and accelerate your growth.
- Vehicle and gas allowance
- 401K Opportunity: Start planning for your future with retirement savings options.
- Paid Vacation and Holidays: PTO to support work-life balance including but not limited to National Holidays.
- Company-Provided Computer: Technology to support productivity.
- Locally Owned: Friendly supportive and team-oriented workplace.
- Paid Training and Ongoing Development: Invested in your growth.
- Full-Time Schedule: Monday through Friday (some weekends when necessary).
- A supportive family-first culture that values hard work and high standards
Meet Matt Your Local Owner
Matt is the newest Floor Coverings International owner in the area and hes excited to bring a customer-focused approach to homes and families in the community hes called home for the past 12 years. Matt and his wife Lara have been married for 10 years and are proud parents of two energetic boys who keep them on their toes.
When hes not working Matt enjoys staying active reading and spending quality time with his family. With a strong passion for customer service and a commitment to excellence Matt is dedicated to delivering a stellar experience from start to finish for each and every customer. He looks forward to helping homeowners fall in love with their floorsone project at a time.
If you are a motivated individual with a strong desire to manage both people and production and if you are excited about the opportunity to work for a company renowned for its commitment to customer service and integrity apply today to join our team and make a positive impact on the local community.
Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.