drjobs Now Hiring: Non Profit Pledge Drive Specialist (Remote U.S. Only)

Now Hiring: Non Profit Pledge Drive Specialist (Remote U.S. Only)

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1 Vacancy
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Jobs by Experience drjobs

0-1years

Job Location drjobs

Boone, IA - USA

Monthly Salary drjobs

$ 12 - 17

Vacancy

1 Vacancy

Job Description

Join us as a Customer Service Agent focused on connecting potential donors with meaningful causes.

Responsibilities

  • Answer inbound calls from potential donors promptly and professionally.

  • Provide accurate non-profit information and process donor pledges.

  • Maintain detailed interaction records following scripts and guidelines.



Requirements

Qualifications

  • High school diploma or equivalent.

  • 6 months of virtual or 1 year of in office call center experience.

  • Strong communication attention to detail and accuracy.

  • Familiarity with fundraising and non profit operations.

  • Must pass a background check.

  • Required Equipment: Windows 11 PC USB headset hard wired internet (no Wi Fi).

Pay

  • $12 $15/hour starting; up to $17.99/hour once qualified.

Eligibility

  • Only for residents of U.S. states not including CA DE LA MA SD VT WA WV WY.

Answering inbound phone calls promptly and professionally. Providing accurate information and assistance to callers. Resolving customer inquiries and issues on time. Documenting all interactions and maintaining detailed records. Escalating complex issues to appropriate channels when necessary. Following company policies and procedures. Collaborating with team members to ensure consistent service delivery. Adhering to client-specific guidelines and protocols. Meeting performance metrics and targets set by the company.

Employment Type

Full Time

Company Industry

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