In Room Dining Coordinator (Part-Time) - Waldorf Astoria Chicago
In Room Dining Coordinator (Part-Time) - Waldorf Astoria Chicago
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1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportiveparental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Waldorf Astoria is looking for a Part Time- In Room Dining Coordinator to join the team in Chicagos Gold Coast!
Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S. the AAA-Five-Diamond Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach Rush Street restaurants and nightlife and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s this luxury hotel features 215 rooms over 5000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant 2 bars and in-room dining.
Classification:Full-Time
Shift:Various must be available to weekdays weekends and holidays
Pay Rate: $27.10 per hour
What will I be doing
As an In Room Dining Coordinator you would be responsible for answering telephones and taking guest food and beverage orders in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Answer Room Service telephones and respond to guest requests in a timely friendly and efficient manner
- Ensure knowledge of menu including but not limited to restaurant promotions specials how menu items are prepared etc.
- Upsell food and beverage items including but not limited to sides dessert beverages and special promotion items
- Take guest food and beverage orders and input orders in appropriate point-of-sale system
- Reconcile check upon delivery of order including but not limited to verifying check totals gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines
Required Experience:
IC
Employment Type
Part-Time
