Care Coordination Supervisor/LPN
Care Coordination Supervisor/LPN
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Job Description
Job Details
Description
Under the direction of the Director of Health and Wellness the Per Diem Care Coordination Supervisor/LPN will be responsible for ensuring that quality healthcare coordination and nursing services are provided to youths placed in HSVS foster boarding homes (FBH) and foster care group residential facilities (Healing Homes) in Queens and Staten Island. The Care Coordination team uses a trauma-informed approach to ensure that all HSVS foster care children and young adults are receiving all needed medical dental behavioral health and specialty health services through HSVSs 29-I primary care clinic and Medicaid Managed Care Plan (MMCP) in-network providers and that these services are being documented appropriately in the NextGen Electronic Health Record (EHR).The Care Coordination Supervisor/LPN is an integral part of this growing Care Coordination team and will also work closely with the departments Managed Care Liaison oversight will be provided by the 29-I Registered Nurse Supervisor and 29-I Medical Director as appropriate.
Primary Responsibilities and Essential Functions of Position:
The Care Coordination Supervisor/LPN will:
- Supervise FBH Care Coordinators and the Queens and S.I. Care Coordinator/LPNs in the day-to-day coordination of all healthcare services for their assigned caseloads with the goal of ensuring overall quality of care and timeliness in service delivery.
- Provide or coordinate coverage for supervisees caseloads during periods of absence.
- Provide clinical oversight to Care Coordinators within scope of practice.
- Under clinical oversight by the 29-I Registered Nurse Supervisor as needed review medical exam records for further treatment recommendations including referrals and medications.
- The Care Coordination Supervisor will manage twenty cases from the (FBH) Foster Boarding Homes unit.
- Coordinate all aspects of healthcare services for a personal caseload of higher needs foster care youths. including but not limited to:
- Act as liaison/point person for healthcare providers and pharmacies
- Schedule and ensure attendance at medical/dental/behavioral health appointments per ACSs schedule of required regular evaluations; help coordinate transportation to appointments as needed
- Monitor and address youths healthcare needs in between routine primary care visits including facilitating access to urgent care
- Ensure timely follow-up on referrals emergency care and hospitalizations
- Conduct youth assessments including HIV STD and substance abuse risk assessments
- Ensure family medical history proper consents (routine mental health treatment psychotropic medication etc.) HIPAA authorizations and all other required medical record documentation are entered in NextGen EHR
- Complete additional required actions in NextGen EHR including processing 29-I clinic referrals submitting referrals to HSVSs Article 31 behavioral health clinic CHH Warm Hand-offs data share reconciliations etc. as applicable
- Coordinate closely with HSVSs 29-I clinic Healing Homes Case Planning and Childrens Health Homes teams as applicable in the provision of above services and to establish treatment goals.
- The Care Coordination Supervisor will complete the Medical Necessity form and ensure that the RN is tasked and signs the document for OCFS compliance.
- The Care Coordination Supervisor will perform quarterly visits to the Healing Homes. There are two Healing Homes in Queens and two in Staten Island; every three months a different Healing Home will be visited.
- Perform periodic physical body checks for abuse as back-up to 29-I clinical staff.
- Develop a trusting caregiver relationship with foster care youths and families.
- Ensure staff completion of the following is documented:
- Processing of new foster care intakes upon placement per ACS/29-I requirements including required 30-day initial medical dental behavioral health assessments and required timely documentation of Medical Necessity and the Comprehensive Treatment Plan in NextGen EHR
- Processing of discharges including timely final discharge medical exam and providing required medical records from NextGen EHR
- Ensure the completion of twice-yearly adolescent assessments for all foster care youths age 12yrs: sexual/reproductive health gender identity sexual orientation and family planning counseling.
- Coordinate with Managed Care Liaison team to ensure that healthcare appointments are scheduled with providers in-network with childs Medicaid Managed Care Plan (MMCP).
- Attend and ensure that Care Coordinators attend all required meetings and training.
- Work with the Director of Health and Wellness to facilitate departments ongoing medical chart self-audits.
- Engage in ongoing review of departmental policies procedures and practices to make recommendations for quality improvement.
- Perform other tasks as assigned within the reasonable scope of duties of the position.
Schedule: The schedule for the Per Diem Care Coordination Supervisor LPN position is as follows:
- 3-day work week (20 hours weekly)
- Day 1 (7 hours) 9-5 pm
- Day 2 (7 hours) 9-5 pm
- Day 3 (6 hours) 9:30-3:30 pm
Qualifications
- NY State LPN license and current registration
- Associate degree or equivalent
- One to twoyears of supervisory experience
- One (1) or more years case management experience in a healthcare environment and/or in the child welfare system
- Knowledge of:
- the child welfare system and the unique complex needs of the foster care population
- foster care healthcare requirements
- Experience documenting in Electronic Health Records (EHR)
- NextGen EHR experience a plus
- Ability to provide education about non-routine medical and surgical procedures
- Ability to facilitate training or coaching around medical conditions and treatment
- Willingness to travel to Staten Island and Queens to do periodic site visits
- Excellent written oral organizational and interpersonal communication skills and be a collaborative team player
- Proficiency in Microsoft Office including Outlook and Excel
Benefits
At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You canexpect:
- Rewarding Work in a team environment.
- Paid vacation sick personal days and holidays.
- 403(B) retirement plans with employer contribution.
- Health dental vision and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending account (Dependent Care Medical Parking and Transit).
- Employee Appreciation Programs and Events.
- Tuition Assistance Program.
- Professional Development opportunities.
- Wellhub Discount
- Verizon Wireless Discount.
- BJs Membership discount.
- Discounts on Broadway tickets movie tickets theme parks sporting events gift certificates & more
HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process please reach out to .
About Heartshare
Who WE ARE:
For over 150 years Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
To learn more about HeartShare please visit our website at or Follow us onTwitterLinkedInYouTubeInstagramFacebook
HeartShare Human Services of New York Homepage
HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.
Required Experience:
Manager
Employment Type
Grant
