What are we looking for
Join our Vigilance organization an elite force of cyber security experts providing a Managed Detection and Response (MDR) service to our largest customers. Help drive a world-class threat monitoring hunting and response service.
Be an integral part of a 24x7 follow-the-sun global SOC and work with key POCs and customers to provide an additional level of security and confidence by leveraging intelligence feeds threat logs and IOCs. Collaborate with our world-class threat team and researchers and various RnD teams as you help shape our product help customers be more secure and introduce yourself to the cyber tech ecosystem.
What will you do
- Proactively monitor and review threats and suspicious events from customers participating in the service Investigate alerts triage deep dive and come up with proper action items and remediation plans.
- Use multiple sources of data from the customer our intelligence cloud external threat feeds etc.
- Perform proactive hunting for threat data leveraging our deep visibility abilities and proprietary research cloud.
- Work with the customer to follow up on items that require additional investigation.
- Provide Incident follow-up & support
- Maintain excellent customer satisfaction through professional proactive and personal service
- Work closely with our research and development team
- Contribute to our knowledge base by creating malware analysis cookbooks and best practices
What experience or knowledge should you bring
- 3-7 years of experience with Technical Support SOC IR Malware Analysis or IT Security is a must
- Strong network and security knowledge is desired
- Experience with SQL bash python and powershell
- Professional and articulate with excellent written and verbal communication skills
- Ability to multitask and prioritize
- Multi-OS support experience: Windows Mac & Linux (mobile platforms - an advantage)
- Experience with incident response computer forensic investigations or threat hunting is a plus
- Experience with host base (endpoint agent) or sandbox (network-based) security solutions is an advantage
- Be able to work a fluid and dynamic schedule to cover hours and days outside of the normal work week
Why us
You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.
- Industry-leading gender-neutral parental leave
- Paid Company Holidays
- Paid Sick Time
- Employee stock purchase program
- Disability and life insurance
- Employee assistance program
- Gym membership reimbursement
- Cell phone reimbursement
- Numerous company-sponsored events including regular happy hours and team-building events
Required Experience:
Senior IC